My sales on BoB are dropping

[bellemodel 15]

www.alexa.com/siteinfo/bidorbuy.co.za
     2012-08-19 AR= 1218 ZA=     L=34047 M=-  162 
     2012-12-14 AR=35459 ZA= 239 L=  429 M=+  757
     2015-02-11 AR= 3546 ZA=  24 L=45316 M=+  802
     2018-04-29 AR= 8632 ZA=  41 L= 1943 M=+ 1105
     2018-12-27 AR= 8610 ZA=  43 L= 1653 M=+  267
     2019-05-19 AR=11177 ZA=  71 L= 1548 M=+ 2770 ZA=86%
     2020-01-29                    ZA=  50 L= 1772 M=- 1530
     2021-03-22                    ZA=  57 L= 1730 M=-  748
     2022-01-24 AR=12022 ZA=  68 L=  492 M=+  922 ZA=91%
     2022-04-28 AR=18329 ZA= 114 L=  490 M=+ 6810 ZA=86%

www.hellopeter.com/bidorbuy
     2021-03-24 Average rating of 1.69 from  586 reviews, TrustIndex: 2.5 other    #199, NET PROMOTER SCORE:  -61 Does not respond

     2022-04-28 Average rating of 1.66 from  709 reviews, TrustIndex: 2.1 other    #199, NET PROMOTER SCORE:  -62 Does not respond