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riaanbth

Credit Card Payment awaiting admin review

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riaanbth

Hi, 

I'm new to buying on BoB. I made a purchase and paid with credit card. now i have 2 transactions:

Unfinished 3D Secure Payment 

Payment awaiting admin review.

what happens now ?

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TradeRouteAuctions

HI, the payment goes through security department

Usually they will ask for your identity docs etc to ensure you are the rightful owner of the C/card.

Once this is done the payment is released

 

If you are unhappy to send the docs the payment will be reversed.

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irene911

I have a similar problem today. Credit card payment done using secure gateway.

 

Bid Or Buy sends me a message that I must send them a copy of my ID, credit card and proof of residence. What? Are you planning to steal my identity? You have to be either skelm or nuts to ask this. I trust nobody with that personal information except my personal banker! If this is how you do business then you can release the funds you have reserved, cancel the transaction and close my account.

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All Music
4 hours ago, irene911 said:

I have a similar problem today. Credit card payment done using secure gateway.

 

Bid Or Buy sends me a message that I must send them a copy of my ID, credit card and proof of residence. What? Are you planning to steal my identity? You have to be either skelm or nuts to ask this. I trust nobody with that personal information except my personal banker! If this is how you do business then you can release the funds you have reserved, cancel the transaction and close my account.

And then the ultimate loser is not bidorbuy but the struggling seller with whom you would not have completed the sale.

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Tash1626

Good day 

 

Please note that this is a standard security measure we have in place to keep bidorbuy safe for buyers and sellers alike. Rest assured that your personal information is safe with us and your credit card details will not be stored. Once we have verified your details, you will be able to purchase without your card being flagged.

 

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