Jump to content
JaysenN

incorrect images used for advertising

Recommended Posts

JaysenN

This has happened a few times where the images used to display the item and specification for the item is not correct. I have purchased a few item of the years and not received, what was displayed in the  images used for the auction. Most recently I bought a 40W led light (link to seller item below) excepting at 15W panel as per the specs in the image in the ad but got a 8W panel instead which has no branding unlike the light (HOSELECT). I contacted the seller telephonically (after failing to get a reply on BoB message to my query) and he said the supplier informed him that the 8W panel would be adequate. He had a sheet from the supplier and he had sent me an email with this. I asked him to resend it.

Having not got any email in a few days I email the seller  and he send me a photo of the "supplier sheet" which was something written on a sticky note. All other 40W led lights come with either a 12W or 15W panel. I have asked him to be prepared to fully refund me (including transport) if the light does not live up to expectation when I test it (when the rain is over and we have some sunlight to test). No reply yet.

Point being, I would expect BoB to enforce rules that the images used in the advertisements are correct and not misleading. 

Link

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...