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coincatcher

Seller Eclectic - non-reaction after payment...

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coincatcher

Hi,

normally i made made very good experiences with the mentioned seller but now a very bad one.

Bought and paid at the beginning of Decembre 2020 two coins - communications has been great  - but after payment no reaction on several requests no shipping or tracking no.

Does anyone have got a better contact to the seller and can ask him what s going on? I don't believe that something badly happened to the seller cause he s still selling and leaving feedback...

Maybye an admin can also help? (Order 18546494) 

Thanks a lot.

best regards

cc

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I N Collectables

Hi CC,

Kindly try the Eclectic shop number on 031 303 2218.

They are based in Durban, not sure where you are?

Regards,

 

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All Music

Might just be they're on holiday. Although it would have been best to communicate something if that was so.

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coincatcher

Hi,

i am located on overseas....not my first deal with them...normally great comms and shipping...

I don´t think that they are on holiday...they are still selling and leaving/ getting feedback...

I am really disappointed from that behavior...that is what a good dealer shouldn´t do...

best regards

cc

 

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coincatcher

After leaving a negative feedback i got an immediate reply: a negativ feedback too...

But a repayment has been made by seller.

Changed my feedback to positive one...seller did the same...

But unfortunately no messages from the seller. Very poor communication at this time 😕 Normally it s fine to me if the seller is going to write down 1-2 sentences like "please apologize shipping is not possible - please be patience"...

best regards

cc

 

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