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Adri M van Zyl

excessive postage

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Adri M van Zyl

BoB should start looking at postage charged. Courier should, for the price we pay, be overnight of 2 days delivery. I recently paid R199 for courier delivered within 4 working days. No tracking given. It is working day 7 and still nothing. Sellers use BoB platform and should be monitored then.

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All Music

They very much do come down on sellers who overcharge, but they need to first be notified of any high shipping where the seller is gaining from postage. Sounds like your issue is the seller not bothering to send the goods rather than the price?

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Adri M van Zyl

i had to ask for my tracking number this morning. guess what. ECONOVATE decided to waste 7 days plus my money, and only sent the parcel yesterday. so they steal from clients and do false advertising as 4 working days are long gone. 

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Little Miss Muffet

Bob cannot monitor every order that is sent out late so it is best to complain directly to them

Whether they act or not is debatable. I sometimes wonder if they care.

Bob should aim for an impeccable reputation but that does is not what seems to be happening.

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