Adri M van Zyl 10 Posted December 2, 2020 BoB should start looking at postage charged. Courier should, for the price we pay, be overnight of 2 days delivery. I recently paid R199 for courier delivered within 4 working days. No tracking given. It is working day 7 and still nothing. Sellers use BoB platform and should be monitored then. Share this post Link to post Share on other sites
All Music 37 Posted December 2, 2020 They very much do come down on sellers who overcharge, but they need to first be notified of any high shipping where the seller is gaining from postage. Sounds like your issue is the seller not bothering to send the goods rather than the price? Share this post Link to post Share on other sites
Adri M van Zyl 10 Posted December 2, 2020 i had to ask for my tracking number this morning. guess what. ECONOVATE decided to waste 7 days plus my money, and only sent the parcel yesterday. so they steal from clients and do false advertising as 4 working days are long gone. Share this post Link to post Share on other sites
Little Miss Muffet 81 Posted December 2, 2020 Bob cannot monitor every order that is sent out late so it is best to complain directly to them Whether they act or not is debatable. I sometimes wonder if they care. Bob should aim for an impeccable reputation but that does is not what seems to be happening. Share this post Link to post Share on other sites