What is going on with the Courier Guy - Terrible mistakes seems to happen on a weekly basis

[Pierre_Henri 107]

I am seriously considering closing my account with the Courier Guy - their service of late is terrible - overcharging me almost on a weekly basis.

What other Courier Companies can one consider - door to door?

Thank you

[All Music 45]

Once or twice they have overcharged me by billing me for a more expensive delivery method but it has always been resolved after I emailed  them.

At least your problem is only with your account and they aren't stuffing the actual order up.

[All Music 45]

Well a buyer of mine told me yesterday (Saturday) that he had just received his parcel from Courier Guy. I hope they just delivered to him on a Saturday as a courtesy and I won't be charged the Saturday service fees (which to make it clear I did not ask for)

[Pierre_Henri 107]

The Courier Guy is falling apart by the day - I have never seen a company going down in service delivery as they are at the moment

Day by day going to hit rock bottom soon  - horrible horrible  

[bellemodel 11]

They were the best, but something has gone wrong. Elsewhere on the Net people also complain.

www.facebook.com/groups/expose.group/search/?query=thecourierguy

[TradeRouteAuctions 75]

On 9/29/2020 at 6:13 PM, Pierre_Henri said:

I am seriously considering closing my account with the Courier Guy - their service of late is terrible - overcharging me almost on a weekly basis.

What other Courier Companies can one consider - door to door?

Thank you

I have had double billing on few of the packages and I had to mail them constantly for over a month to get back the monies

 

 

 

[Pierre_Henri 107]

4 hours ago, TradeRouteAuctions said:

I have had double billing on few of the packages and I had to mail them constantly for over a month to get back the monies

 

 

 

Exactly - if they carry on like this they will end up in front of  the Zondo Commission!

The first question will be ..."Why do you never undercharge anyone by mistake?"

[TradeRouteAuctions 75]

On 10/27/2020 at 5:35 PM, Pierre_Henri said:

Exactly - if they carry on like this they will end up in front of  the Zondo Commission!

The first question will be ..."Why do you never undercharge anyone by mistake?"

I see they have grown too big from the time I started with them 10 years ago - with that the mistakes are also multiplying.

[All Music 45]

On 10/27/2020 at 5:35 PM, Pierre_Henri said:

Exactly - if they carry on like this they will end up in front of  the Zondo Commission!

The first question will be ..."Why do you never undercharge anyone by mistake?"

They once charged me local delivery for a parcel I sent from Cape Town to Johannesburg, saved me somewhere between R20 and R25.

[Pierre_Henri 107]

That is one in a million. Today they charged me for a parcel that weighs 2.5 kilos according to them that actually weighed less than 100 grams.

When I asked for a picture they send me this - it is clearly a box and mine was a overnight bag - see how foggy the picture looks - you cannot identify any names or addresses on it.

Is this fraud?

 

[TradeRouteAuctions 75]

On 10/30/2020 at 6:16 PM, Pierre_Henri said:

Is this fraud?

Definitely

[Just-A-Click 4]

The courier guy is a total disgrace to the courier delivery service.

[bellemodel 11]

What is the alternative?

I am happy with Paxi and PostNet, but some clients want door-to-door delivery.

Tip: not Fastway.