BeeConnections 10 Posted June 24, 2020 Hello Question to other sellers, Whom takes responsibility for an incorrect address on an order? Ie. The buyer only supplied the street address which happens to be a complex. The courier company has a proof of delivery however the buyer does not know the person who signed for it, nor has the parcel found its way to him. Have you experienced this before and how did you resolve it? Thank you Share this post Link to post Share on other sites
TradeRouteAuctions 75 Posted June 27, 2020 The courier company is responsible to find the correct person listed in the address They should ensure delivering to the correct person. If wrongly delivered they should be able to go back and collect from where they delivered and return it to the correct person. This has happened to us few times in the past and later rectified. Share this post Link to post Share on other sites
