Jump to content
Sign in to follow this  
ChrJun1221

Cancelling an Order

Recommended Posts

ChrJun1221
Posted (edited)

Hello,

today I bought something on bidorbuy, from "bidorbuy digital".I paid with VISA and after a few hours I received an e-mail, that I have to send a photo of my credit card, my passport and a proof of recidence??

For me, that's absolutely inacceptable. Today you have a lot of security like 2-step authentification for a creditcard transfer via fingerprint, at least here in Germany. Also here you are not even allowed to send these information to anyone.

So my question is: how can cancelling my order?


Thanks in advance!

Best regards

Edited by ChrJun1221

Share this post


Link to post
Share on other sites
TradeRouteAuctions

Plz send an email to seller stating the above. There is other methods to pay like EFT and some even have paypal etc., All other payment methods need no verification.

Credit card fraud is very high in South Africa and these measures were introduced recently, It's done once and future orders you don't have to send anything.

If you cant pay with any other method then you have to ask them to cancel.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...