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icet69

charges seperate shipping but delivers in one courier bag

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icet69

dont think it is fair for sellers not to combine shipping.  charges seperate shipping for each individual item but sends and delivers it all in the same courier bag.  Delivers it together but have to pay seperate shipping..

https://old.bidorbuy.co.za/item/465326994/DC_CABLE_12V_MALE_30CM_PACK_OF_10.html

https://old.bidorbuy.co.za/item/465321755/CCTV_BRACKET.html

https://old.bidorbuy.co.za/item/465724711/HDMI_MALE_TO_feMALE_connecTOr.html

https://old.bidorbuy.co.za/item/464823172/KVM_SWITCH_CABLES.html

 

 

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The JJ Master
3 hours ago, icet69 said:

dont think it is fair for sellers not to combine shipping.  charges seperate shipping for each individual item but sends and delivers it all in the same courier bag.  Delivers it together but have to pay seperate shipping..

https://old.bidorbuy.co.za/item/465326994/DC_CABLE_12V_MALE_30CM_PACK_OF_10.html

https://old.bidorbuy.co.za/item/465321755/CCTV_BRACKET.html

https://old.bidorbuy.co.za/item/465724711/HDMI_MALE_TO_feMALE_connecTOr.html

https://old.bidorbuy.co.za/item/464823172/KVM_SWITCH_CABLES.html

 

 

Hi @icet69

 

I don't appear to be fair, especially if all the items can fit in one box/flyer bag.

I will ask one of our team leaders to look into this and reach out to the seller, please expect support ticket from our team within the next day or two.  

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TradeRouteAuctions

Sometimes buyers place 2 orders and pay 2 shipping fees and ask us to combine as well. This happens when buyers already ordered 1 item and paid for it, then the second item will always not add to previous order. We could offer free shipping on next order or refund one shipping or offer some freebies to that value.

but charging double deliberately and to forcing buyers to pay twice is condemnable.

 

you could ask seller to refund one shipping and if they fail to take action giving them a chance to rectify 

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All Music

Apparently they ship auction items individually and don't combine auctions with buy nows. The fact that most of their auction items start at R1 may be a clue.

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TradeRouteAuctions
1 hour ago, All Music said:

Apparently they ship auction items individually and don't combine auctions with buy nows. The fact that most of their auction items start at R1 may be a clue.

Not good. That is a kind of scam.

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icet69

it was all autions not one buy now.  all delivered in one bag but seperately charged.  i live in durban but had it send to a friend in JHB .  each item is  R155 to ship durban.  That means for 4 item R620 shipping to durban .   R90 each x 4  to JHB but placedand recieved  in one bag

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The JJ Master

Hi @icet69

 

I just received feedback from our CS team, we are in contact with the seller and assisting h with his approach to selling on bidorbuy(selling products R1 and overcharging on shipping).

 

From my understanding, you will be refunded 2X of your shipping costs. 

 

Thanks for your patience and understanding.

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