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bja1971

Item promoted not item received

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bja1971

I would like to find out the following. You order an item, received it but later on discovered that when you look at the features advertise for purchase its not the same as the item you received. What do you do in this instance. Take it up with seller or not.

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The JJ Master

Hi @bja1971

 

In this case, I would recommend you speak to the seller, there might be a simple answer to it but won't know unless you reach out to the seller.

You are more than welcome to include our support team in the conversation from the start or you can add us later on in the conversation if need.  All you need to do is CC hello@bidorbuy.co.za in your email to the seller.

Alternatively, you can also speak to our team via live chat (during office hours), call our call center at 0873500099  and we can start the conversation with the seller on your behalf.

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TradeRouteAuctions

Like JJ master said,

 

simply call them or send an email to seller about the problem - most of the times it will be resolved

 

If they fail to respond take further action

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