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kimbo11

Selling help webpage

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kimbo11

what is going on here: https://support.bidorbuy.co.za/default/Knowledgebase/List/Index/1

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Darth Penguin

Third party software failure. I'll escalate.

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TradeRouteAuctions
On 11/9/2019 at 9:40 AM, Darth Penguin said:

Third party software failure. I'll escalate.

still Jumbled

knowledgebase.jpg

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Darth Penguin

Looks like a caching issue. I get a different error when I browser there, but if I open it in a private browsing window it seems fine.

It didn't work for me but you can give it a try and see if it works. If you are using Chrome or a Chromium based browser (e.g. Brave) you can open the developer tools on the page (easiest is to right click and select "Inspect"/"Inspect element").

Now right click on the browsers reload button where you should get a clear cache option.

473633515_Screenshot2019-11-13at19_18_09.png.36757322af1699e286f79cd812d79fe8.png

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TradeRouteAuctions

Tried clearing the cache - no change on Chrome

Still scrambled

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Darth Penguin

Guys here have figured out that it is a cookie being dropped by the support system. It only affects a few people (which included a couple of us here) at the moment but there is a cumbersome less-than-ideal workaround you can try.

First, got to https://support.bidorbuy.co.za/. You may notice that it adds a "/default" in the url, make sure it is not there.

Right click anywhere and select "inspect" to open the developer tools.

Under the Application tab you see a "storage" option on the left. Under cookies you'll see the https://support.bidorbuy.co.za domain. Select it.

1130046455_Screenshot2019-11-18at13_51_40.thumb.png.6b1993fb14acfacba03ebb15ff496f95.png

 

There you will see a "SWIFT_client" cookie with a value mentioning templategroupid. Right click and delete it and reload the page.

I had to try it a few times for it to take effect.

 

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I N Collectables

Hi there,

 

I require help urgently regarding adding images to a listing description.

 

Currently there is no option for me to add images to the listing description as there was under the old listing set up.

 

Please advise.

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Little Miss Muffet

 

See admins answer on page 2 of this topic in "Feedback to Bidorbuy team"

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TradeRouteAuctions
On 11/23/2019 at 3:36 PM, I N Collectables said:

Hi there,

 

I require help urgently regarding adding images to a listing description.

 

Currently there is no option for me to add images to the listing description as there was under the old listing set up.

 

Please advise.

Click plus from any image in image carousel, it will be added to description.

Not always in the place you want it is there in the end of description,  but then we have to cut and paste where we want.

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I N Collectables

Thanks guys!!

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