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The World OnLine

NEW SNC Reason / option needed

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The World OnLine

Hi, please consider adding a SNC reason and message for duplicate orders.

At current, the only suitable option is "buyer and seller agree ...."

The issue, nobody reads the notes we put in there, letting them know it is a duplicate order and their current order is underway.


SNC - Duplicate order


Message / email : To buyer

The seller has detected that this order is a duplicate and filed cancellation thereof.

This does not affect your current order and your account will NOT be tarnished in anyway.


Fancy part : Maybe even a dialog box where would put in the current order number so that it is quoted in the message.

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