How to get hold of seller - Racer Gadgets?

[chrisc 10]

Sales item 307396333, seller is Racer Gadgets

Received this last week.  The item was rimless glasses

Goods were placed into a soft plastic case with a single layer of foam packaging around it and placed in a plastic bag.  

Upon opening the wrapper, pieces of glass and wire fell out.  Not one piece left was bigger than 5mm square.  

Why does not your shipper at least pack this item in a carton which would offer at least a rudimentary degree of protection?  If I am to order again, I would want some assurance that the goods will be properly packed, in accordance with what they are.

[chrisc 10]

Any chance of a reply?  Seller ignores emails

[admin 11]

Hi chrisc,

Please send an email to hello@bidorbuy.co.za for assistance.

Kind regards

Andries