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Beads69

Payout - delivery of item first...

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Beads69

Since when has BidorBuy implemented this withholding payouts until buyer receives item ? 

Been a member since 2008 and never had this issue on payouts - if seller only picks up item month after item arrived then I the seller have to wait for payout!

I really think this makes it unpleasant for the sellers which now has to pay shipping fees out there own pockets and have good shipped without receiving funds.

Is this somewhere written in the bidorbuy policy which one can view ?

Under what circumstances does this process get implemented ?

 

Regards,

 

Beads

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PumiX

Hi Beads69

This process is normally done for new sellers or payouts of high value.

To make sure delivery is done and the correct item is sent the process is implemented.

bidorbuy reserves the right to hold funds beyond the normal distribution periods for transactions it deems suspicious or for accounts conducting high transaction volumes to ensure integrity of the funds. 

https://www.bidorbuy.co.za/help/1021/bobPay_User_Agreement

In cases where the items are sent via the Post Office and we track the item to be at the correct Post Office and the buyer was notified, the payout is processed as the items do get returned if not collected.

 

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