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GerKem0805

How to see if bidorbuy received my Bitcoin?

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GerKem0805

I have selected the option for using Bitcoin for buying a product and within the time sent the payment.

I kept the tab open to see if everything goes as planned.

The "Incomplete Bitcoin Payment" just above the payment options disappeared, but I don't see any confirmation that bidorbuy received my payment.

In the picture, the transaction has 50 confirmations (they usually require only 2 or 3)

528a77fd-45e5-441e-8df8-b52e86b3947d.png

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DaveDave2013

Hi GerKem0805,

Thanks for reaching out.

We require a bitcoin payment to be confirmed within a 10 minute window due to the fluctuation of the currencies value.

I have taken a look at your payment, and it was received, however by them time we received it this window had lapsed and the value had changed, resulted in a failed payment message being displayed here: https://www.bidorbuy.co.za/jsp/payment/PaymentsMade.jsp

I can also see that we have already processed a reversal for this - if anything is unclear please feel free to PM me.

 

Kind Regards,

Dave

 

 

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GerKem0805

I got the refund

Thanks

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