GerKem0805 0 Posted September 8, 2017 I have selected the option for using Bitcoin for buying a product and within the time sent the payment. I kept the tab open to see if everything goes as planned. The "Incomplete Bitcoin Payment" just above the payment options disappeared, but I don't see any confirmation that bidorbuy received my payment. In the picture, the transaction has 50 confirmations (they usually require only 2 or 3) Share this post Link to post Share on other sites
DaveDave2013 9 Posted September 19, 2017 Hi GerKem0805, Thanks for reaching out. We require a bitcoin payment to be confirmed within a 10 minute window due to the fluctuation of the currencies value. I have taken a look at your payment, and it was received, however by them time we received it this window had lapsed and the value had changed, resulted in a failed payment message being displayed here: https://www.bidorbuy.co.za/jsp/payment/PaymentsMade.jsp I can also see that we have already processed a reversal for this - if anything is unclear please feel free to PM me. Kind Regards, Dave Share this post Link to post Share on other sites
GerKem0805 0 Posted September 19, 2017 I got the refund Thanks Share this post Link to post Share on other sites
