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Buggles

Bulk Upload Tool

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Buggles

Please help me :)

I have quite a few items I want to list for sale and am trying to use the bulk uploading option. I have downloaded the sample CSV file and while I understand the principle, I am struggling to successfully upload the file. I keep getting error messages. I will only be using the Auction option and need some guidance as to what to do with the other options and the data that is already loaded in the sample file. I have been getting the following error message :

"The number of fields in the CSV file doesn't correspond with a supported version of the Trade Bulkloader"

Also, when pasting the HTML code into the correct cell for the description of the item (Cell V), it pastes vertically. When special pasting as 'transpose' so that it posts horizontally, it spreads across a number of columns instead of one long line of HTML in one cell. How do I rectify this?

Hope this all makes sense.

Thank you

 

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DaveDave2013

Hi Buggles!

 

Thanks for reaching out. 

Bulkloads can be quite tricky to get right. A member of the Category Team will be in touch shortly to assist you. It sounds to me like we might need to change your region settings on your computer to make use of a comma as the list separator.

If possible, please will you take a screenshot of what the sample CSV looks like when you open it (this will confirm the region settings issue above) - you can send this through to the person who contacts you.

 

Let us know if you need anything else!

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Eltoro Trading

Hi All

I am having the same issue as Buggles, i have changed my region yet i still get the error

"The number of fields in the CSV file doesn't correspond with a supported version of the Trade Bulkloader"

I make no changes to the content, i opened and re saved as a different name and then comes the error when uploading.

If anyone can help it would be highly appreciated.

Thank You

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Singhms Retail
Posted (edited)

Hello, has anyone had luck in solving this issue as I am having the same problem.

As mentioned by @Eltoro Trading the exact same file downloaded from the bidorbuy site does not re upload after opened and re saved - this was done as a test as the file I modified with my updated listings is not uploading and I am certain all the fields are correct.  Error "The number of fields in the CSV file doesn't correspond with a supported version of the Trade Bulkloader"

Assistance will be greatly appreciated.

Edited by Singhms Retail

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Singhms Retail

Is there a technical helpline \ support line at bidorbuy that I can call for assistance on my query?

 

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Guest MacMuffin
22 hours ago, Singhms Retail said:

Error "The number of fields in the CSV file doesn't correspond with a supported version of the Trade Bulkloader"

If you get the above error, then the downloaded sample file is not the same as what you then uploaded. Use an online tool such as http://www.convertcsv.com/csv-viewer-editor.htm to validate your CSV. You probably missed a column. Otherwise open a support ticket and attach your CSV.

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Singhms Retail
Posted (edited)
32 minutes ago, MacMuffin said:

If you get the above error, then the downloaded sample file is not the same as what you then uploaded. Use an online tool such as http://www.convertcsv.com/csv-viewer-editor.htm to validate your CSV. You probably missed a column. Otherwise open a support ticket and attach your CSV.

Hi, thanks for the reply. Will try the tool.  All the columns are definitely there. Its seems to be some sort of saving issue with Excel. 

Even if saving the exact same file as downloaded from BidorBuy using the pick tool in csv with Excel it gives the following message which I feel is the problem ".csv may container features that are not compatible with csv - do you want to keep the work book in this format?"

Not sure how to rectify this thou...

Edited by Singhms Retail

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Singhms Retail

Hi, just replied to you now @MacMuffin not sure why the post shows as hidden...

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Guest MacMuffin

Excel is known to produce all sorts of issues when exporting into CSV. OpenOffice should work.

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Singhms Retail
2 minutes ago, MacMuffin said:

Excel is known to produce all sorts of issues when exporting into CSV. OpenOffice should work.

Thanks, will try 👍

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Singhms Retail
7 minutes ago, MacMuffin said:

Excel is known to produce all sorts of issues when exporting into CSV. OpenOffice should work.

Any experience using google Sheets with the bidorbuy csv?

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Buggles
On 5/3/2018 at 4:10 PM, Singhms Retail said:

Any experience using google Sheets with the bidorbuy csv?

Hi there
Did you ever manage to come right with this problem. I'm still having the same problem with no solution found. It's very tedious doing posts one by one :)

 

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