Jump to content
Sign in to follow this  
Pierre_Henri

Ask the Seller a Question. What happend?

Recommended Posts

Pierre_Henri
Posted (edited)

It seems that "other" bidders cannot see the questions anymore.

Is it now a private conversation between the seller and the person who asked the question?

Edited by Pierre_Henri

Share this post


Link to post
Share on other sites
PumiX

Hi Pierre_Henri

After checking, all questions between sellers and buyers will be in private.

Below is the message you will get when asking a seller a message via the Q&A facility:

"This message facility is a private and safe way for buyers and sellers to communicate. Trying to bypass bidorbuy is against our terms of use."

 

Share this post


Link to post
Share on other sites
Allstar

Public Q&A on items was useful for sellers to clarify listing mistakes, or info that was left out, now that is not possible.

If you have an auction that has already taken bids how can you modify the description or communicate to buyers info?

Could there perhaps be an option like eBay has to make a question public if the seller desires?

Share this post


Link to post
Share on other sites
Pierre_Henri
On 8/1/2017 at 8:50 PM, Allstar said:

Public Q&A on items was useful for sellers to clarify listing mistakes, or info that was left out, now that is not possible.

If you have an auction that has already taken bids how can you modify the description or communicate to buyers info?

Could there perhaps be an option like eBay has to make a question public if the seller desires?

Brilliant idea

Share this post


Link to post
Share on other sites
DaveDave2013

Hi All,

 

Thank you for the suggestions - I will pass them on to the relevant parties and we will discuss the way forward.

In terms of information that has been omitted from currently open auctions, if you need assistance with this please call the call centre on 0861 88 0861 and Customer Care will assist with the listing being edited.

Please note, if the requested changes are major and impact on the accuracy of the listing the auction will be deleted and the item relisted so as to ensure that all buyers are aware of the change.

 

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
Sign in to follow this  

×