Ask the Seller a Question. What happend?

[Pierre_Henri 97]

It seems that "other" bidders cannot see the questions anymore.

Is it now a private conversation between the seller and the person who asked the question?

Edited July 10, 2017 by Pierre_Henri

[PuMiX 11]

Hi Pierre_Henri

After checking, all questions between sellers and buyers will be in private.

Below is the message you will get when asking a seller a message via the Q&A facility:

"This message facility is a private and safe way for buyers and sellers to communicate. Trying to bypass bidorbuy is against our terms of use."

 

[Allstar 40]

Public Q&A on items was useful for sellers to clarify listing mistakes, or info that was left out, now that is not possible.

If you have an auction that has already taken bids how can you modify the description or communicate to buyers info?

Could there perhaps be an option like eBay has to make a question public if the seller desires?

[Pierre_Henri 97]

On 8/1/2017 at 8:50 PM, Allstar said:

Public Q&A on items was useful for sellers to clarify listing mistakes, or info that was left out, now that is not possible.

If you have an auction that has already taken bids how can you modify the description or communicate to buyers info?

Could there perhaps be an option like eBay has to make a question public if the seller desires?

Brilliant idea

[DaveDave2013 9]

Hi All,

 

Thank you for the suggestions - I will pass them on to the relevant parties and we will discuss the way forward.

In terms of information that has been omitted from currently open auctions, if you need assistance with this please call the call centre on 0861 88 0861 and Customer Care will assist with the listing being edited.

Please note, if the requested changes are major and impact on the accuracy of the listing the auction will be deleted and the item relisted so as to ensure that all buyers are aware of the change.