Excessive shipping fees?

[sik liquidation centre 12]

This question relates to all of this sellers items:

http://www.bidorbuy.co.za/item/279344304/247_KWC_FULL_METAL_SLIDE_FULL_WEIGHT_4_5_CAL_395FPS_R1895_00.html

The seller's shipping options make no sense. I wish to buy multiple items, however the shipping fees aren't justified. The 1st item shipping  costs R170, however he 2nd item costs almost double that to be shipped. How is it possible? That meant R520 shipping for 2 items, which the couriers charges less than half that. I have no problem paying for add on shipping for additional items, however inflating shipping on secondary items to almost double that of the first makes no sense. I suspect it is in order for buyers not to buy more than one of each item. Or to pay bidorbuy less commission, since the seller must be profiting more on shipping . I need some advice on this matter since my understanding was that sellers should not use the shipping option for profiting ? By selling an item for cheap and charge a huge amount in shipping, the seller would be paying bidorbuy almost no commission , whilst making big money on shipping. This in my view chases away many buyers .

Regards

[admin 11]

Hi sikindustrial,

Thank you for bringing this to our attention. This will be attended to during office hours tomorrow.

Kind regards

Andries 

[sik liquidation centre 12]

Seller's comments clearly shows that he doesn't wish to sell more than 1 per buyer. see comment:

"SO THE SECONDARY PRICING IS THERE TO DEMOTIVATE ANYONE TAKING MORE THAN ONE UNIT"

 

 

[staccato 10]

I have a similar issue, seller is charging R29 per extra item when both items go into the same parcel and total weight is about 500grams let alone the R69 for the first item via SAPO

http://www.bidorbuy.co.za/item/280279520/2_x_Bright_LED_Daytime_Running_Lights_100_Waterproof_Super_bright.html

[mrmouse 12]

Same problem , charging R85 to add an extra 100 gram item to a courier bag,

http://www.bidorbuy.co.za/item/278740386/VTag_Anti_Lost_Rechargeable_Bluetooth_Anti_theft_Burglar_Alarm_for_SmartPhone_iPad.html

[mrmouse 12]

seller made good by reducing shipping costs and adding second item at a minimal fee .Good One

[Scharz1 0]

Hello

i am new to bid or buy, I just need to know how much is the delivery around Jhb?

[ATA STAMP CENTRE 84]

Each seller states his/hers shipping charges on each listing,i suggest u read the shipping very carefully before u bid or buy any items as shipping charges varies hugely from seller to seller and from item to item.

neil

[Adri M van Zyl 10]

sellers make their money thru shipping. BERCO delivered to me twice this week. within 2 days, whereas Fastway is taking more than a week now to deliver my parcel. BoB should chat to a company like BERCO for a BoB deliverer and at a set rate give us, the buyer, the choice to use a seller or not, as it is really bull paying these excessive delivery fees and having to wait up to 1.5 weeks from gauteng to cape. postage would be faster.

[windrider 10]

There are plenty of sellers who make money through shipping. This is why the suggestion that fees need to include shipping terrifies so many. How else would they make money? I cannot speak for the entire site, but the jewellery offerings on Wednesdays and Fridays are flooded with cheap knock-offs that have such thin silver plating that wearing them for a couple of days reveals the other metals beneath. 

[gold creek 0]

On 6/8/2017 at 3:05 PM, Adri M van Zyl said:

sellers make their money thru shipping. BERCO delivered to me twice this week. within 2 days, whereas Fastway is taking more than a week now to deliver my parcel. BoB should chat to a company like BERCO for a BoB deliverer and at a set rate give us, the buyer, the choice to use a seller or not, as it is really bull paying these excessive delivery fees and having to wait up to 1.5 weeks from gauteng to cape. postage would be faster.

u are absolutely rite,i often have to cancel a coin buy due to RAM fees of R850????PAYING THESE FEES MAKE THE COIN BUY A BAD INVESTMENT,

does not help living in a small city,

[outbid this! 0]

BOB. Re:excessive courier fees 
Hello Madam/Sir 
"I'd love to accept some offers but currently I'm in a huge delima with different sellers    charging such amounts for minor items which  by the way for example can be most certainly placed in one envelope or parcel and feel it hard to continue purchasing through BOB in this respect as its become quite difficult to choose BOB as an obvious choice to trade without any prejudice in any way either by alarming myself or having to ask a seller to opt out of a bid or reject an offer due to shipping options suddenly becoming unavailable or seamlessly just disappearing off the check out option costing the buyers even more towards courier fees(irrespective of courier company)unless a company can step up to BOB either way...
...also is it even possible to save on these charges by combining offers(one/a seller)from different days in the same week atleast...
...once again thank you for your items which I so enjoy bidding and buying through your'll from a few good sellers..."

 

[fonefan 10]

I have ALWAYS had an issue with the crazy exorbitant shipping rates. In many cases where the seller is in the same area as I, why can't I just collect??? Many cite 'security' as a reason, but this is just hogwash. I have been selling on BoB for years and have always encouraged collection if possible. There has never been any 'security' issue. Especially if the ratings are good, what is there to worry about??? The underlying reason is that ALMOST every seller that does not allow collections, profits from the shipping. I know the prices of courier and in most cases (almost all) there is no extra charge for items going into the same package. Weight is minimal. Many of these sellers are full time active internet sellers and have accounts with the courier companies. They charge triple or more the rate they pay to the courier, to customers and then add for additional items. In almost all cases if the seller in also in JHB, it is will cost me a fraction of the price to collect. Also, I get to meet the seller and see the item. An honest seller should have nothing to hide.

In many cases, I accept the cost may be justified, but why do they not allow collections? I have bought furniture recently off BoB. The courier costs were around R300 to R500, when the seller in basically around the corner. I know because of past sales and also by their address on the shipment. It would have cost me less than R20 to collect the stuff with my car!!!! 

Why the ripoff!!!!!!!!

[Power House 10]

On 4/18/2017 at 8:34 PM, sik liquidation centre said:

This question relates to all of this sellers items:

http://www.bidorbuy.co.za/item/279344304/247_KWC_FULL_METAL_SLIDE_FULL_WEIGHT_4_5_CAL_395FPS_R1895_00.html

The seller's shipping options make no sense. I wish to buy multiple items, however the shipping fees aren't justified. The 1st item shipping  costs R170, however he 2nd item costs almost double that to be shipped. How is it possible? That meant R520 shipping for 2 items, which the couriers charges less than half that. I have no problem paying for add on shipping for additional items, however inflating shipping on secondary items to almost double that of the first makes no sense. I suspect it is in order for buyers not to buy more than one of each item. Or to pay bidorbuy less commission, since the seller must be profiting more on shipping . I need some advice on this matter since my understanding was that sellers should not use the shipping option for profiting ? By selling an item for cheap and charge a huge amount in shipping, the seller would be paying bidorbuy almost no commission , whilst making big money on shipping. This in my view chases away many buyers .

Regards

Jip you are so right,I myself am buying less and less from those sellers that charge exorbitant shipping fees.On more than once mentioned it to the seller and received the most arrogant answers,so ..NO SALE.

[AstonBay123 11]

This has been a huge problem for a long time now - excessive shipping fees are not justifiable any more. Aramex, Pargo, even SAPO offer reasonable and safe shipping options. InternetExpress is also very reasonable for courier fees. There ARE inexpensive options so if you think you are going to make money on the shipping after underpricing the item - get lost. I always check the shipping, and if you over-charge - well that is a sale lost. Sorry but you aren't going to profiteer off the shipping at my expense. 

 

Another thing that  is a huge NEVER going to buy from you red flag - is a snotty aggressive note on your items about negative feedback - here's a hint - you avoid negative feedback by giving good service. If you have to crap on potential buyers before they even came anywhere near you to avoid negative feedback - trust me - that is a huge red flag your service is bad.

[MR SILVARTI 0]

Hi ...Everyone is commenting or rather venting their opinions of current shipping costs or rather costs charged . Has anyone seen the new Bid or buy tariffs as of 1 March 2018 ? In my designated category the commission is going up to 8.75 % excluding VAT . How much are you going to be charged ? Also note that you are no longer going to be charged the commission of only the item cost , you will now pay commission on the courier costs or post office costs PLUS VAT !!! You will be paying commission on the total amount of the sale plus VAT . How much should sellers charge buyers to compensate for this type of exploitation ? An extra 8.75% plus VAT ? I know for a fact that other sellers are extremely concerned about our future on Bid or buy . I have sent emails to the Operations manager at Bid or buy regarding this , no reply .....yet . Any one else concerned ? 

[Adri M van Zyl 10]

Mr Silvarti - you as a 100% seller should keep shouting until you are heard. I checked your shipping costs, and it is normal. But some sellers ask double your price for shipping, which is becoming a problem for a buyer.  Some sellers do have websites, and when you google the sellers name, you are taken to their site. Yes, we as buyers aren't protected then, but guess what.... i was not protected when a seller stole my money, nor was BoB or real assistance.  

[MR SILVARTI 0]

Thank you Adri . I feel terrible for you and realise there are those out there willing to exploit anyone and everyone . As a buyer you should be made aware that if you pay R 100 for shipping , as from March 1st , the seller will not get your full R 100 to pay whichever shipping method . It will be minus whatever percentage bid or buy deducts . Who will then send out the products since the transporter will not accept less than their set fees ? Will you pay extra so that Bid or buy can take it just for providing this platform ? Or because Bid or buy thinks it is justified to take money from a section of the sale they contribute absolutely nothing to ? I doubt it and no other buyers will either .....if this is implemented , I see many many problems , short term and long term .

Now , in my wondering mind ....will bid or buy provide us with tape , boxes and brown paper to earn their cut ? I pay R 12 a roll of tape and buy 40 rolls at a time . My brown paper costs +- R 500 per roll and I must drive to get boxes plus pay the box guys a fee ( tip ) . Should I expect bid or buys contribution soon ? 

[Deonrick 24]

It feels like a losing battle.

BoB should rather target the sellers with excessive or rediculous shipping fees. My fees must be one of the lowest around. and not once has a buyer complained!

BoB is grasping at straws, and like you said Mr Silvarti, BoB wants a cut for what? 

What are we getting in return for the excessive increases?

Seems like all my emails are falling on deaf ears as well!

[misiu123 0]

 I FEEL THAT BOB CHARGES ON SHIPPING ARE DEFINITELY NOT FAIR  .   THAT.SERVICE IS NOT RELATED IN ANY WAY  TO BOB.  COURIER OR POSTAL SERVICES ARE  SO EXPENSIVE THAT SALES OVERSEAS  DOES NOT MAKE ANY SENSE.  THE ONLY RESULT OF SUCH BEHAVIOUR OF BOB  WILL BE  REDUCTION IN NUMBER OF SELLERS AND BUYERS.

IT IS DEFINITELY KAMIKAZE POLICY.MR SILVARTI   YOU HAVE MY SUPPORT.

 

[COLLECTIQUE 2]

Sellers have to buy boxes , paper , tape , printing paper for shipping labels , ink for printers , and bubble wrap plastic .

SAPO , POSTNET   charges according to size of box and weight . 

Now Bid or buy is also charging sellers 

Sellers will have to keep all the above in mind .

At times items are sold at less than cost price ( auctions ) and now also have to pay in on shipping costs 

Is this viable .

 Bid or Buy success fee almost doubled 1 March 2018 plus  this charge on shipping. If Bid or Buy does not reconsider.  Sellers will have to increase selling prices and shipping cost which will most probably  result into less sales.

[Adri M van Zyl 10]

To be honest, as a buyer, NEVER have i received a professionally packed product (bought boxes etc.) It is always recycled boxes with newspaper and handwritten address or computer printed on a piece of paper and pasted onto the package.

However, i have never had damage. So not everybody uses bought packaging. Thanks for them for recycling!!!

But charging x2 for delivery, that is crazy. I have decided against many purchases purely because of extremely high delivery fees.  Not every item is on bidding, and i understand if prices ends low, a seller can loose, but surely it is a gamble to sell on such a site, which is not a surprise for sellers??  Rather leave BoB if they are killing sellers with their excessive fees. Soon buyers will follow. And somebody will grab the customers to a new selling site, i am sure.

[All Music 45]

R1 item but check the shipping charges

https://old.bidorbuy.co.za/item/466114971/Art_Garfunkel_The_Best_Of_Art_Garfunkel_CDCOL_5646_S_1998_South_Africa_CD.html

[TradeRouteAuctions 74]

SAPO is almost 3 times the price. 😐

22 hours ago, All Music said:

R1 item but check the shipping charges

https://old.bidorbuy.co.za/item/466114971/Art_Garfunkel_The_Best_Of_Art_Garfunkel_CDCOL_5646_S_1998_South_Africa_CD.html

 

[Chippy Crew 10]

https://www.bidorbuy.co.za/item/496678826/Natural_Yellow_Citrine_Brazil_1Pcs_Round_5mm.html

The seller posted the following in the item description: 

"U ARE BIDDING FOR 1PIECE ONLY

BEFORE YOU BID PLEASE MAKE SURE YOU AWARE OF THE SHIPPING FEES.& COSTS: AS WE DO NOT COMBINE SHIPPING  FEES ON THE R1 AUCTIONS (If you do not agree please do not Bid) *Shipping fee includes Admin, labour fees, Packaging material eg, Ring & Jewellery boxes,not postage only"

I asked why cannot items be combined and this is their answer: "Hi We do not combine shipping on R1 AUCTIONS(If you do not agree please do not Bid) *Shipping fee includes Admin, labour fees, Packaging material not postage only" regards. 19 Dec 20 10:25"

The same goes for items not on R1 AUCTIONS as per listed item below:

https://www.bidorbuy.co.za/item/496827115/NATURAL_PURPLE_AMETHYST_PEAR_CUT_8X5_MM_FACETED_LOOSE_AAA_GEMSTONE.html

Shipping Note: Shipping cannot be combined in this category of local shipping won.

This seems to be another method to charge excessive shipping on items - these items weighing less than 10 grams and if you buy multiple items you have to pay R145.00 per item. 

Regards