explosive trading 10 Posted February 28 I keep getting error messages when trying to upload images for the first time. "upload error-unknown" and "upload error-general" tried all the ways even resizing my images myself. Are there a min and max kb/mb values these images need to be within? Share this post Link to post Share on other sites
PumiX 11 Posted March 1 Hi explosive trading these are the restrictions on the help sections. "The restrictions: - Max size per uploaded image 3MB - We will downscale the image to 75% quality and max 500px width if the uploaded image is bigger than 50KB https://support.bidorbuy.co.za/Knowledgebase/Article/View/190/23/how-to-sell---step-2-create-a-listing Share this post Link to post Share on other sites
Cali Craft and Gems 10 Posted June 20 Not wanting to start a new thread or topic, so I hope I can get the answers I seek here. Trying to upload images into a new listing, but no matter what I do or how small I resize the image, it always uploads "sideways". As you can imagine, this is extremely frustrating! How can this be resolved so that I can continue with the listings? Thank you! Share this post Link to post Share on other sites
MacMuffin 0 Posted June 21 21 hours ago, Cali Craft and Gems said: Not wanting to start a new thread or topic, so I hope I can get the answers I seek here. Trying to upload images into a new listing, but no matter what I do or how small I resize the image, it always uploads "sideways". As you can imagine, this is extremely frustrating! How can this be resolved so that I can continue with the listings? Thank you! Hi there, the issue is related to orientation on the image - we posted about this here: Share this post Link to post Share on other sites
Cali Craft and Gems 10 Posted June 27 Thanks - I ended up creating the "image" in excel via a screenshot and it worked perfectly. I will however give your suggestion a try for those stubborn images! Share this post Link to post Share on other sites
