explosive trading 10 Posted February 28, 2017 I keep getting error messages when trying to upload images for the first time. "upload error-unknown" and "upload error-general" tried all the ways even resizing my images myself. Are there a min and max kb/mb values these images need to be within? Share this post Link to post Share on other sites
PumiX 11 Posted March 1, 2017 Hi explosive trading these are the restrictions on the help sections. "The restrictions: - Max size per uploaded image 3MB - We will downscale the image to 75% quality and max 500px width if the uploaded image is bigger than 50KB https://support.bidorbuy.co.za/Knowledgebase/Article/View/190/23/how-to-sell---step-2-create-a-listing Share this post Link to post Share on other sites
Cali Craft and Gems 10 Posted June 20, 2017 Not wanting to start a new thread or topic, so I hope I can get the answers I seek here. Trying to upload images into a new listing, but no matter what I do or how small I resize the image, it always uploads "sideways". As you can imagine, this is extremely frustrating! How can this be resolved so that I can continue with the listings? Thank you! Share this post Link to post Share on other sites
MacMuffin 1 Posted June 21, 2017 21 hours ago, Cali Craft and Gems said: Not wanting to start a new thread or topic, so I hope I can get the answers I seek here. Trying to upload images into a new listing, but no matter what I do or how small I resize the image, it always uploads "sideways". As you can imagine, this is extremely frustrating! How can this be resolved so that I can continue with the listings? Thank you! Hi there, the issue is related to orientation on the image - we posted about this here: Share this post Link to post Share on other sites
Cali Craft and Gems 10 Posted June 27, 2017 Thanks - I ended up creating the "image" in excel via a screenshot and it worked perfectly. I will however give your suggestion a try for those stubborn images! Share this post Link to post Share on other sites
