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Arkwright

Help wanted for pool problem

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Arkwright

We have been struggling to fix our pool since it went green about three months ago after the first heavy rains. It has been shock-treated twice, and we don't know what else to do. Can anybody help us please, as this is the first time we have experienced this problem.

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meeks
We have been struggling to fix our pool since it went green about three months ago after the first heavy rains. It has been shock-treated twice, and we don't know what else to do. Can anybody help us please, as this is the first time we have experienced this problem.

 

 

Have you checked the total alkalinity. tested for metal in the water? We had the same problem, and no amount of shock treating and chlorine would rectify the problem..so we took a sample of water in a clean well rinsed out glass bottle) took it to a pool shop for testing, and they told us what we need (products) and what to do....Another thing you could try is HTH "Green to Blue" ,,but it is quite pricey as well in the region of R140... Hope you come right..

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Arkwright

 

 

Have you checked the total alkalinity. tested for metal in the water? We had the same problem, and no amount of shock treating and chlorine would rectify the problem..so we took a sample of water in a clean well rinsed out glass bottle) took it to a pool shop for testing, and they told us what we need (products) and what to do....Another thing you could try is HTH "Green to Blue" ,,but it is quite pricey as well in the region of R140... Hope you come right..

 

Thank you very much for your response. I will definitely try your suggestion about the sample of water.

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meeks

 

Thank you very much for your response. I will definitely try your suggestion about the sample of water.

 

Please give an update when you can? very interested to know (and compare) what the problem was with your pool,and what fixed it.

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Arkwright

 

Please give an update when you can? very interested to know (and compare) what the problem was with your pool,and what fixed it.

 

Good morning. I took a sample of the pool water to The Pool Team yesterday, and they said that we need to dilute the water with tap water as the stabiliser level was so high that no chemical, not even HTH Green to Blue, would work. We haven't been using tap water for a long time as there are water restrictions, and we were relying mostly on the rain to fill the pool, so that's why we have this problem.

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meeks

 

Good morning. I took a sample of the pool water to The Pool Team yesterday, and they said that we need to dilute the water with tap water as the stabiliser level was so high that no chemical, not even HTH Green to Blue, would work. We haven't been using tap water for a long time as there are water restrictions, and we were relying mostly on the rain to fill the pool, so that's why we have this problem.

 

Hi,, Was wondering whether the pool problem you had was sorted out? It can be annoying!

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Arkwright

 

Hi,, Was wondering whether the pool problem you had was sorted out? It can be annoying!

 

Good afternoon

 

We put tap water into the pool, and it did work, so now we can use chemicals again. Thank you so much for your help.

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