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ECONOZONE

Hacked Account

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ECONOZONE

Hi Yesterday my account was hacked. Orders were placed and the delivery address changed. Has this happened to anyone else before? Cheers Craig

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ECONOZONE

The shipping info put in my account is Hassan Mutiu, 56 Dagboru Street, Pretoria 1619 cell 07643433234 . I live in Cape Town.

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Free Soul Styles

Don't know if you saw this:

 

Dear all,

 

this afternoon we learned that due to a vulnerability with a service provider for the ISP CrystalWeb, close to 5000 CrystalWeb login details leaked onto the web. The information compromised via CrystalWeb's service provider included customer names, email addresses and passwords in clear text.

 

In collaboration with CrystalWeb we identified that 123 customers shared the same password on our platform and we have disabled those accounts with immediate affect.

 

If you have lost access to your account, you are required to contact our customer care centre to re-verify your account and we will not be able to just simple reset your account. We apologise for this inconvenience, but believe this security measure is also in your interest.

 

If you are an affected user and you have used the password on other websites, we urge you to change the password on those sites as soon as possible.

 

We also recommend that if you are affected by the CrystalWeb password leak, that you register your email with https://haveibeenpwned.com/so that you can be notified if your email-address is compromised elsewhere.

 

We can confirm that no bidorbuy account was compromised and that no unauthorised access was gained to any of the 123 accounts in question as we acted swiftly to disable those accounts. We also want to make clear, that bidorbuy has no relationship to CrystalWeb or their service provider which caused the leak. The bidorbuy infrastructure is hosted and maintained within our own data-centre by our own engineers without any access from 3rd parties or other service providers.

 

Should you have any further questions or concerns, please contact our customer care centre, or post a question in here.

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johan

Hi All

 

Most cases of unauthorized access to user accounts or activity on the account is related to details being compromised via Phishing or where people have accounts compromised through having one password for multiple accounts.

 

If accounts are hacked through a brute force attack on the site that is compromised you will normally see this in the activity logs on the account where there are multiple attempts to log into the account.

 

If you see strange behavior on your accounts the best way to go about this is to change all your passwords, check your computer for viruses and go and have a look through your mails for communication that could be phishing related.

 

Also be very careful with adding toolbars and add-ons onto your browser that are developed by 3rd parties.

 

Johan

 

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