Seeds and All 35 Posted May 28, 2015 I am trying to edit the quantity available in the listing below. The system is returning the following message. The Item can not be saved because it has an error • Due to HTML corrections, the description is beyond the 8000 character limit Seeds - Euphorbia ingens - 10 Seed Pack - Indigenous Medicinal Succulent Tree - Combined Shipping - NEW for sale in Port Elizabeth (ID:187220784) I have copied my HTML code into MS Word and did a word count. The total characters, including spaces is 7858. This is an open listing. If there was an issue with the amount of characters the system would not have allowed me to save it in the first place. This is happening with many of our listings, even when editing the amount of relists remaining. If we use the pick list to relist auctions and buy now listings we do not get this error. This only happens when we edit the listings individually. Please assist as I need to urgently edit my stock level. Share this post Link to post Share on other sites
admin 13 Posted May 28, 2015 Hi Seeds and All, How many do you want to make the stock level, maybe I can get it done on the admin side while we wait for the clever guys to have a look. Andries Share this post Link to post Share on other sites
Seeds and All 35 Posted May 28, 2015 Ah Andries. Great to see you are still up. I just need to drop it from 5 to 4. Unfortunately there are many more I wanted to edit tonight as we are busy with stock rotation but will greatly appreciate your help with this one. Share this post Link to post Share on other sites
admin 13 Posted May 28, 2015 Done, it worked on my side. Send me the others. I might get to a couple more, in- between my work. Share this post Link to post Share on other sites
Seeds and All 35 Posted May 28, 2015 Thanks Andries for your generous offer and for fixing this one for me. I think I will wait for the tech guys to fix it as I have about another 400 listings to do in the next week or so. Share this post Link to post Share on other sites
JacoJ 10 Posted May 28, 2015 This is a common occurrence with Microsoft Word as it inserts all sorts of rubbish HTML characters that you can only see in the HTML editor. We suggest to use something like: TextEdit, TextWrangler, notepad or some similar text editor and not Microsoft Word, Share this post Link to post Share on other sites
Seeds and All 35 Posted May 28, 2015 Hi Jaco, Thank you. I am aware of this issue and do not use MS Word to create my listings or text. I only used MS Word to do a character count. This is an open listing. If there was an issue with the amount of characters the system would not have allowed me to save it in the first place. This is happening with many of our listings, even when editing the amount of relists remaining. If we use the pick list to relist auctions and buy now listings we do not get this error. This only happens when we edit the listings individually. Share this post Link to post Share on other sites
JacoJ 10 Posted May 29, 2015 Sorry for the misunderstanding. I will get our Tech guys to have a look at it and see how quickly we can resolve this. Share this post Link to post Share on other sites
Guest MacMuffin Posted May 29, 2015 This is an issue specific to Firefox as the browser seems to introduce extra whitespace into the HTML editor. We tested this with Chrome and had no problem updating the listing. Remember, that depending on the browser being used, the HTML editor can add extra elements to the HTML once the listing is submitted. This is unfortunately not within our control and not something we can fix. Share this post Link to post Share on other sites
All Music 52 Posted April 27 The below exceeds the 8000 character limit? I don't think so! When The Lovelight Starts Shining Through His Eyes A Breathtaking Guy Where Did Our Love Go Baby Love Come See About Me Stop! In The Name Of Love Back In My Arms Again You Send Me Nothing But Heartaches Put On A Happy Face I Hear A Symphony My World Is Empty Without You Love Is Like An Itching In My Heart You Can't Hurry Love You Keep Me Hangin' On Love Is Here And Now You're Gone The Happening Reflections In And Out Of Love Forever Came Today Love Child I'm Gonna Make You Love Me Try It Baby I'm Livin' In Shame Someday We'll Be Together Reach Out And Touch (Somebody's Hand) Ain't No Mountain High Enough Remember Me Reach Out I'll Be There Surrender I'm Still Waiting Lady Sings The Blues Good Morning Heartache God Bless The Child Touch Me In The Morning Brown Baby / Save The Children (Medley) The Last Time I Saw Him You Are Everything My Mistake (Was To Love You) Theme From Mahogany ("Do You Know Where You're Going To") Love Hangover Confide In Me Come In From The Rain Gettin' Ready For Love Home The Boss It's My House I Ain't Been Licked Upside Down I'm Coming Out It's My Turn Endless Love My Old Piano Why Do Fools Fall In Love Mirror, Mirror Work That Body Muscles Missing You Swept Away Eaten Alive Chain Reaction Family Ninety Nine And A Half What A Wonderful World Amazing Grace If We Hold On Together Workin' Overtime This House The Force Behind The Power When You Tell Me That You Love Me One Shining Moment Waiting In The Wings (Remix) Where Did We Go Wrong Back To The Future Let's Make Every Moment Count Your Love It's A Wonderful Life The Best Years Of My Life Share this post Link to post Share on other sites
Seeds and All 35 Posted April 28 Also been having endless issues with this... The lady who "assisted" me took the easy route and simply copied the text and pasted it back into the listing, deleting all my search links, I worked so hard on to build, to make the HTML code fit below the 8000 characters. Here's the catch though... There was less than 7000 characters used originally and the item had automatically relisted 10+ times without any issues! This was reported to Morne van Zyl of customer service close to a month ago but I have not yet received feedback regarding this ongoing issue. We have had to re-edit multiple listings that were working fine till about a month ago or they would all still be closed. @BidorBuy - If the item isn't listed on your website you cannot earn commission on it. Sellers will find other sites on which to sell those items. Share this post Link to post Share on other sites
TradeRouteAuctions 76 Posted April 28 On 4/27/2022 at 1:07 PM, All Music said: The below exceeds the 8000 character limit? I don't think so! When The Lovelight Starts Shining Through His Eyes A Breathtaking Guy Where Did Our Love Go Baby Love Come See About Me Stop! In The Name Of Love Back In My Arms Again You Send Me Nothing But Heartaches Put On A Happy Face I Hear A Symphony My World Is Empty Without You Love Is Like An Itching In My Heart You Can't Hurry Love You Keep Me Hangin' On Love Is Here And Now You're Gone The Happening Reflections In And Out Of Love Forever Came Today Love Child I'm Gonna Make You Love Me Try It Baby I'm Livin' In Shame Someday We'll Be Together Reach Out And Touch (Somebody's Hand) Ain't No Mountain High Enough Remember Me Reach Out I'll Be There Surrender I'm Still Waiting Lady Sings The Blues Good Morning Heartache God Bless The Child Touch Me In The Morning Brown Baby / Save The Children (Medley) The Last Time I Saw Him You Are Everything My Mistake (Was To Love You) Theme From Mahogany ("Do You Know Where You're Going To") Love Hangover Confide In Me Come In From The Rain Gettin' Ready For Love Home The Boss It's My House I Ain't Been Licked Upside Down I'm Coming Out It's My Turn Endless Love My Old Piano Why Do Fools Fall In Love Mirror, Mirror Work That Body Muscles Missing You Swept Away Eaten Alive Chain Reaction Family Ninety Nine And A Half What A Wonderful World Amazing Grace If We Hold On Together Workin' Overtime This House The Force Behind The Power When You Tell Me That You Love Me One Shining Moment Waiting In The Wings (Remix) Where Did We Go Wrong Back To The Future Let's Make Every Moment Count Your Love It's A Wonderful Life The Best Years Of My Life I think the listing converts text to HTML and that increases the character limit - sometimes a few extra images and very little text also the system throws the error then we have to cut short Share this post Link to post Share on other sites
TradeRouteAuctions 76 Posted April 28 12 hours ago, Seeds and All said: . We have had to re-edit multiple listings that were working fine till about a month ago That's a pain and yes we need a solution very fast. Share this post Link to post Share on other sites
All Music 52 Posted April 28 19 minutes ago, TradeRouteAuctions said: I think the listing converts text to HTML and that increases the character limit - sometimes a few extra images and very little text also the system throws the error then we have to cut short I've always been using bluefish, which was recommended in the bidorbuy knowledgebase guides. https://support.bidorbuy.co.za/Knowledgebase/Article/View/8000-character-limit-in-description-field 1 Share this post Link to post Share on other sites
TradeRouteAuctions 76 Posted Sunday at 01:59 PM On 4/29/2022 at 1:06 AM, All Music said: I've always been using bluefish, which was recommended in the bidorbuy knowledgebase guides. https://support.bidorbuy.co.za/Knowledgebase/Article/View/8000-character-limit-in-description-field Cool I didn't know about Bluefish will give it a try. Share this post Link to post Share on other sites
