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Seeds and All

8000 character limit

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Seeds and All

I am trying to edit the quantity available in the listing below. The system is returning the following message.

 

The Item can not be saved because it has an error

 

• Due to HTML corrections, the description is beyond the 8000 character limit

 

Seeds - Euphorbia ingens - 10 Seed Pack - Indigenous Medicinal Succulent Tree - Combined Shipping - NEW for sale in Port Elizabeth (ID:187220784)

 

I have copied my HTML code into MS Word and did a word count. The total characters, including spaces is 7858.

 

This is an open listing. If there was an issue with the amount of characters the system would not have allowed me to save it in the first place.

 

This is happening with many of our listings, even when editing the amount of relists remaining. If we use the pick list to relist auctions and buy now listings we do not get this error. This only happens when we edit the listings individually.

 

Please assist as I need to urgently edit my stock level.

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admin

Hi Seeds and All,

 

How many do you want to make the stock level, maybe I can get it done on the admin side while we wait for the clever guys to have a look.

 

Andries

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Seeds and All

Ah Andries. Great to see you are still up. I just need to drop it from 5 to 4.

 

Unfortunately there are many more I wanted to edit tonight as we are busy with stock rotation but will greatly appreciate your help with this one.

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admin

Done, it worked on my side. Send me the others. I might get to a couple more, in- between my work.

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Seeds and All

Thanks Andries for your generous offer and for fixing this one for me. I think I will wait for the tech guys to fix it as I have about another 400 listings to do in the next week or so.

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JacoJ

This is a common occurrence with Microsoft Word as it inserts all sorts of rubbish HTML characters that you can only see in the HTML editor. We suggest to use something like: TextEdit, TextWrangler, notepad or some similar text editor and not Microsoft Word,

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Seeds and All

Hi Jaco,

 

Thank you. I am aware of this issue and do not use MS Word to create my listings or text. I only used MS Word to do a character count.

 

This is an open listing. If there was an issue with the amount of characters the system would not have allowed me to save it in the first place.

 

This is happening with many of our listings, even when editing the amount of relists remaining. If we use the pick list to relist auctions and buy now listings we do not get this error. This only happens when we edit the listings individually.

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JacoJ

Sorry for the misunderstanding. I will get our Tech guys to have a look at it and see how quickly we can resolve this.

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Guest MacMuffin

This is an issue specific to Firefox as the browser seems to introduce extra whitespace into the HTML editor. We tested this with Chrome and had no problem updating the listing.

 

Remember, that depending on the browser being used, the HTML editor can add extra elements to the HTML once the listing is submitted. This is unfortunately not within our control and not something we can fix.

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All Music

The below exceeds the 8000 character limit? I don't think so!


When The Lovelight Starts Shining Through His Eyes    
    A Breathtaking Guy    
Where Did Our Love Go    
    Baby Love    
    Come See About Me    
    Stop! In The Name Of Love    
    Back In My Arms Again    
    You Send Me    
    Nothing But Heartaches    
    Put On A Happy Face    
    I Hear A Symphony    
    My World Is Empty Without You    
    Love Is Like An Itching In My Heart    
    You Can't Hurry Love    
    You Keep Me Hangin' On    
    Love Is Here And Now You're Gone    
    The Happening    
 Reflections    
 In And Out Of Love    
 Forever Came Today    
 Love Child    
 I'm Gonna Make You Love Me    
 Try It Baby    
 I'm Livin' In Shame    
 Someday We'll Be Together    
Reach Out And Touch (Somebody's Hand)    
    Ain't No Mountain High Enough    
    Remember Me    
    Reach Out I'll Be There    
    Surrender    
I'm Still Waiting    
    Lady Sings The Blues    
    Good Morning Heartache    
    God Bless The Child    
    Touch Me In The Morning    
    Brown Baby / Save The Children (Medley)    
    The Last Time I Saw Him    
    You Are Everything    
    My Mistake (Was To Love You)    
    Theme From Mahogany ("Do You Know Where You're Going To")    
    Love Hangover    
    Confide In Me    
    Come In From The Rain    
    Gettin' Ready For Love    
    Home
    The Boss    
    It's My House    
    I Ain't Been Licked    
    Upside Down    
    I'm Coming Out    
    It's My Turn    
    Endless Love    
    My Old Piano    
    Why Do Fools Fall In Love    
    Mirror, Mirror    
    Work That Body    
    Muscles    
    Missing You    
    Swept Away    
    Eaten Alive    
    Chain Reaction    
Family    
    Ninety Nine And A Half    
    What A Wonderful World    
    Amazing Grace    
    If We Hold On Together    
    Workin' Overtime    
    This House    
    The Force Behind The Power    
    When You Tell Me That You Love Me    
    One Shining Moment    
    Waiting In The Wings (Remix)    
    Where Did We Go Wrong    
    Back To The Future    
    Let's Make Every Moment Count    
     Your Love    
    It's A Wonderful Life    
    The Best Years Of My Life

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Seeds and All

Also been having endless issues with this... The lady who "assisted" me took the easy route and simply copied the text and pasted it back into the listing, deleting all my search links, I worked so hard on to build, to make the HTML code fit below the 8000 characters. Here's the catch though... There was less than 7000 characters used originally and the item had automatically relisted 10+ times without any issues! This was reported to Morne van Zyl of customer service close to a month ago but I have not yet received feedback regarding this ongoing issue. We have had to re-edit multiple listings that were working fine till about a month ago or they would all still be closed. @BidorBuy - If the item isn't listed on your website you cannot earn commission on it. Sellers will find other sites on which to sell those items.

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TradeRouteAuctions
On 4/27/2022 at 1:07 PM, All Music said:

The below exceeds the 8000 character limit? I don't think so!


When The Lovelight Starts Shining Through His Eyes    
    A Breathtaking Guy    
Where Did Our Love Go    
    Baby Love    
    Come See About Me    
    Stop! In The Name Of Love    
    Back In My Arms Again    
    You Send Me    
    Nothing But Heartaches    
    Put On A Happy Face    
    I Hear A Symphony    
    My World Is Empty Without You    
    Love Is Like An Itching In My Heart    
    You Can't Hurry Love    
    You Keep Me Hangin' On    
    Love Is Here And Now You're Gone    
    The Happening    
 Reflections    
 In And Out Of Love    
 Forever Came Today    
 Love Child    
 I'm Gonna Make You Love Me    
 Try It Baby    
 I'm Livin' In Shame    
 Someday We'll Be Together    
Reach Out And Touch (Somebody's Hand)    
    Ain't No Mountain High Enough    
    Remember Me    
    Reach Out I'll Be There    
    Surrender    
I'm Still Waiting    
    Lady Sings The Blues    
    Good Morning Heartache    
    God Bless The Child    
    Touch Me In The Morning    
    Brown Baby / Save The Children (Medley)    
    The Last Time I Saw Him    
    You Are Everything    
    My Mistake (Was To Love You)    
    Theme From Mahogany ("Do You Know Where You're Going To")    
    Love Hangover    
    Confide In Me    
    Come In From The Rain    
    Gettin' Ready For Love    
    Home
    The Boss    
    It's My House    
    I Ain't Been Licked    
    Upside Down    
    I'm Coming Out    
    It's My Turn    
    Endless Love    
    My Old Piano    
    Why Do Fools Fall In Love    
    Mirror, Mirror    
    Work That Body    
    Muscles    
    Missing You    
    Swept Away    
    Eaten Alive    
    Chain Reaction    
Family    
    Ninety Nine And A Half    
    What A Wonderful World    
    Amazing Grace    
    If We Hold On Together    
    Workin' Overtime    
    This House    
    The Force Behind The Power    
    When You Tell Me That You Love Me    
    One Shining Moment    
    Waiting In The Wings (Remix)    
    Where Did We Go Wrong    
    Back To The Future    
    Let's Make Every Moment Count    
     Your Love    
    It's A Wonderful Life    
    The Best Years Of My Life

I think the listing converts text to HTML and that increases the character limit - sometimes a few extra images and very little text also the system throws the error then we have to cut short

 

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TradeRouteAuctions
12 hours ago, Seeds and All said:

. We have had to re-edit multiple listings that were working fine till about a month ago

That's a pain and yes we need a solution very fast.

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All Music
19 minutes ago, TradeRouteAuctions said:

I think the listing converts text to HTML and that increases the character limit - sometimes a few extra images and very little text also the system throws the error then we have to cut short

 

I've always been using bluefish, which was recommended in the bidorbuy knowledgebase guides.

https://support.bidorbuy.co.za/Knowledgebase/Article/View/8000-character-limit-in-description-field

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