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JacoJ

Make An Offer

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JacoJ

Hi everyone

 

As of tomorrow (21 May 2015) you will notice that you will be able to enable "Make an Offer" on your Buy Now items. You will have the option to enable this on a per listing level when creating a new, or editing an existing Buy Now item.

 

When enabled, it will present a "Make An Offer" button under the "Buy Now" button on the item page and buyers will be able to make offers on these items. Sellers will have 48 hours to respond to offers (either accept, reject, counter offer or do nothing). Buyers will be able to change or delete their existing offer if they do it before any action is taken by a seller.

 

Even if a Buy now has closed with pending offers, it will allow buyers and sellers to make one last attempt to agree on price after which it will then completely close. If you have multi quantity listings it will allow buyers to make an offer on multiple items. Sellers will also be able to make counter offers on one or multiple items. The system allows for multiple offers and counter offers and we have decided to keep it simple for now without too many restrictions.

 

As soon as a seller accepts an offer, it will be rolled up into an order, or combined with an existing won auction in order for the buyer to check out. You may notice some minor changes on the My bidorbuy dashboard with new options if you have pending or past offers.

 

At the moment it will only be on the normal website and will not be supported on mobile apps or the mobi site just yet. We will be working on that to get it rolled out as soon as possible. We will also be putting up some help around the Make An Offer functionality and hopefully the new functionality it will be well received.

 

We welcome any feedback and hope it will increase sales volumes.

 

Jaco

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johan
Hi everyone

 

As of tomorrow (21 May 2015) you will notice that you will be able to enable "Make an Offer" on your Buy Now items. You will have the option to enable this on a per listing level when creating a new, or editing an existing Buy Now item.

 

When enabled, it will present a "Make An Offer" button under the "Buy Now" button on the item page and buyers will be able to make offers on these items. Sellers will have 48 hours to respond to offers (either accept, reject, counter offer or do nothing). Buyers will be able to change or delete their existing offer if they do it before any action is taken by a seller.

 

Even if a Buy now has closed with pending offers, it will allow buyers and sellers to make one last attempt to agree on price after which it will then completely close. If you have multi quantity listings it will allow buyers to make an offer on multiple items. Sellers will also be able to make counter offers on one or multiple items. The system allows for multiple offers and counter offers and we have decided to keep it simple for now without too many restrictions.

 

As soon as a seller accepts an offer, it will be rolled up into an order, or combined with an existing won auction in order for the buyer to check out. You may notice some minor changes on the My bidorbuy dashboard with new options if you have pending or past offers.

 

At the moment it will only be on the normal website and will not be supported on mobile apps or the mobi site just yet. We will be working on that to get it rolled out as soon as possible. We will also be putting up some help around the Make An Offer functionality and hopefully the new functionality it will be well received.

 

We welcome any feedback and hope it will increase sales volumes.

 

Jaco

 

For those who want a closer look at some screen grabs you can see it here: "Make an Offer" on Buy Now items - Powered by Kayako Help Desk Software

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Miss Jewels

Fantastic idea! Well done~

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wekwa

wonderful

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Pathway

Interesting - thank you!

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Free Soul Styles

I thought there would be silly offers in regards to this, but I did see that there's an "offer too low" tab on that. Which is great. That makes things even better!! Aces!!

Edited by Free Soul Styles

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JacoJ

Just something to bear in mind and which is probably not that obvious.

 

If you enable "Make an Offer" on your "Buy Now" items and the item closes without auto re-listing, a buyer would be able to make an offer for up to 48 hours after the close time of the item. You will then have another 48 hours to respond to the offer on this closed item. The maximum possible number of days for the negotiation to continue will be capped. We will not allow a counter offer or a changed offer to be made after 144 hours (3 x 48 or 6 days) after the item closes. But we will still allow an outstanding offer to be withdrawn, accepted or declined. So technically max of 8 days until the item closes completely and no more interactions can be made.

 

If an item closes but auto re-lists, we will not allow offers on the closed item but rather direct the buyer to the new re-listed item.

 

Hope it makes sense.

Edited by JacoJ

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152527

I think this is a great idea - can't wait to use it!

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reeceonlinetrading

Well done BOB great addition

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JacoJ

Tomorrow we will be introducing another enhancement to "Make An Offer":

 

We are going to allow "Make an Offer" to be enabled on auctions as well if sellers choose to enable it. What it will do is give sellers another opportunity to sell the item if there are no winners on an auction. Once the auction closes without any winners, we will display the "Make An Offer" button on the closed auctions to allow potential buyers to make an offer on the item. It will work the same as with Buy Now's where the seller can choose to accept, reject or make a counter offer. Sellers can also choose to ignore the offer as it will expire within 48 hours.

 

For now we will not enable "Make An Offer" on auctions where the item re-lists as it could potentially lead to problems where more items are sold than actually available.

 

Please let us know if you have any feedback.

Edited by JacoJ

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The World Online
Tomorrow we will be introducing another enhancement to "Make An Offer":

 

We are going to allow "Make an Offer" to be enabled on auctions as well if sellers choose to enable it. What it will do is give sellers another opportunity to sell the item if there are no winners on an auction. Once the auction closes without any winners, we will display the "Make An Offer" button on the closed auctions to allow potential buyers to make an offer on the item. It will work the same as with Buy Now's where the seller can choose to accept, reject or make a counter offer. Sellers can also choose to ignore the offer as it will expire within 48 hours.

 

For now we will not enable "Make An Offer" on auctions where the item re-lists as it could potentially lead to problems where more items are sold than actually available.

 

Please let us know if you have any feedback.

 

I like this one, I always thought the personal offer was a bit limiting depending on the bid increment set.

 

One question though, why not enable it as well if there is a winning bidder, the seller is obviously to ensure they can supply if an offer is made and the winner of the auction checks out.

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JacoJ

If I understand correctly you are referring to the current Personal offers functionality.

At some point we are going to replace the current Personal offer functionality with Make an Offer which will enable sellers to make offers to runners up on auctions without the limitations of the bids place by those runners up.

 

What I was referring to in the previous post is additional functionality on auctions that have closed without any winners. It basically gives potential buyers another shot at buying the item for up to 48hours after the close of the auction.

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