Pickle Bearies 10 Posted April 3, 2015 Hi, I made a sale yesterday and my client paid via bobpay. This sale needs to be reveresed as he no longer wants the item. He read the listing incorrectly and it is not want he wants. How do I reverse the bobpay? The money is still sitting in my bobpay account and I don't want to have to clear it into my account and then transfer it back to his account as this just incurs bank fees and any how I will need to snc. Please can some one tell me how to go about this? Thanks! Share this post Link to post Share on other sites
Free Soul Styles 10 Posted April 6, 2015 You need to email the finance department on BoB to reverse it for you. They can do it only if you have not transferred money out of your BoB account since the buyer made payment. Share this post Link to post Share on other sites
Pickle Bearies 10 Posted April 8, 2015 Thanks! I phoned BOB was told to email them which I did but so far no response??? Share this post Link to post Share on other sites
Free Soul Styles 10 Posted April 8, 2015 It can take a while. I suggest calling them again with the ticket number (they send it via email) and ask for an update Share this post Link to post Share on other sites
Pickle Bearies 10 Posted April 11, 2015 Thanks...all sorted. I think the delay was due to the long weekend. Share this post Link to post Share on other sites