HELP! How do I delete a bid?

[Vegar 12]

Buyer asked to delete a bid. I followed the prompts:

 

To delete a bid on your item:

 

• Go to your 'my bidorbuy' and get into the 'Seller View'.
  
• Click on "Open Items" in the 'Activity' section.
  
• In the page that appears, click on 'View Bids'.
  
• Click on 'Delete'.
  
• Choose a reason from the drop down and click on 'Submit'.
  

 

But there is no 'delete' ...

 

If I close the item I will be charged fo a sale that did not happen :sad: HELP please.

[Not1CentMore 10]

What I do:

 

In Seller View, click on 'Open With Winning Bids'

Find auction

You should be able to see Bidder

Click on the bid (in blue)

Screen will change to show User and bid amount

Far right it will say 'delete'

Click and then follow prompts for reason

 

Hope that helps and is not too 'foggy'.

 

Ruthie

[Vegar 12]

Oh my ... Thanks Ruthie! It is a long time since I've had to delete a bid and to me this is not the most obvious way to do it ...

:cool:

[Zululand Finds 10]

Thanks Vegar! Wow this was a mission to find how to delete, the BoB Help pages were not helpful at all.

 

I found out by chance how to delete by clicking the highlighted number of bids active:

 

Seller View, click on 'Open With Winning Bids, look for:

 

Views

Users Watching

Bids / Sales / Responses

Relisting

 

click on the number of active bids for the item to delete on far right

 

Thanks again