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ksg002

BOB's Karabo Matsebatlela

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ksg002

I had the misfortune of purchasing a model car from seller YNWAMAN on the 21/05/14. All attempts to contact the seller via email and telephone calls failed as he did not answer or respond to my emails. I reported this to Karabo who sent out notification twice to the seller who again failed to respond. Fortunately, the funds were still in BOB account.

This was refunded to me today.

A huge THANK YOU to Karabo and the BOB team for the professional way in which my complaint and query was handled and resolved.

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qball

Thank you for your feedback, glad we could get it resolved for you.

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