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Pathway

How do I comment on a rating someone has given me?

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Pathway

I seem to be lost - know I knew how to do this in the dim, forgotten past, but now I have no idea how I can comment on a rating someone has given me. It's a negative rating, but the buyer has a point, and I would like to offer a refund.

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admin

Go to the order, you will find the red smiley with "reply" next to "Edit".

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MiemsJewels
I seem to be lost - know I knew how to do this in the dim, forgotten past, but now I have no idea how I can comment on a rating someone has given me. It's a negative rating, but the buyer has a point, and I would like to offer a refund.

 

Pathway, best is to call the buyer on the phone. I find that it always work to resolve a problem via phone call.

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