Jump to content
Sign in to follow this  
Xarchitex

Changing one's location

Recommended Posts

Xarchitex    10
Xarchitex

Hi there,

 

I'm missing something very obvious, but just can't find it...

 

How can I change my Location? Currently it says I'm from Heidelberg, which is correct, but seeing that there's an Heidelberg in Gauteng and one in Western Cape, I want to make it clearer by adding "GP". Had a couple of customers so far that got confused and thought they could do a pickup in WC.....

 

Thanks!

D

Share this post


Link to post
Share on other sites
TaLamia    11
TaLamia

I think one's listed location may be tied with the address you provide under your account details, if I'm not mistaken. I remember wanting to change it before as my address (postal) was not the same area as my physical area but realised I couldn't other than by changing the listed address.

Share this post


Link to post
Share on other sites
qball    11
qball

All our locations are postal code driven, I am not sure we would be able to change this, perhaps in the mean time include this in your Description and Shipping tabs

Share this post


Link to post
Share on other sites
qball    11
qball
I would like to know how do a location then gets indicated as "Gauteng", if it is postal code driven?

Example:

 

http://www.bidorbuy.co.za/seller/1129759/Sovereign_Direct

 

That's how the Post Office records it, we take the codes as is from the SAPO. So for code 1610, it only shows as Gauteng.

 

Please see their Postal code booklet here - Edenvale is 1610 and is shown as Gauteng

 

http://www.postoffice.co.za/postcodes/postcodese.pdf

Share this post


Link to post
Share on other sites
TribalTrade    10
TribalTrade
Edenvale is 1610 and is shown as Gauteng

Interesting! Thanx QBall, I bet you also had to go and look it up...:oh:

I was always wondering about that one.

Share this post


Link to post
Share on other sites
TaLamia    11
TaLamia

I did not know that either, thanks admin, and the person who asked that, I learned something new there :)

Share this post


Link to post
Share on other sites
RISadler    10
RISadler
That's how the Post Office records it, we take the codes as is from the SAPO.

 

In that case, qball, why is my location given as "Mossel Bay" when the SAPO codebook (http://www.postoffice.co.za/postcodes/postcodesh.pdf) states that 6520 is "Hartenbos", huh?

Share this post


Link to post
Share on other sites
qball    11
qball

It's possible the PO has changed it, we don't regularly check changes to theor PO codes as it usually remains fairly static, unless they add a new area.

Share this post


Link to post
Share on other sites
qball    11
qball

We will be adding a fix to this to reflect Hartenbos.

Share this post


Link to post
Share on other sites
Liz02 Books    10
Liz02 Books
We will be adding a fix to this to reflect Hartenbos.

 

Hi, you should also fix 7139 to reflect Strand and not Cape Town (35 mins away). Far too often we get customers asking if they can collect to save on postage since they are "also in Cape Town", but then every time we have to explain to them that bidorbuy's system detects our postal code incorrectly, and so the postage would actually be cheaper than the petrol :)

Share this post


Link to post
Share on other sites
NooNooBug    10
NooNooBug

Same here I am outside of George with Wilderness being my closest with code 6560 yet I am listed as being in George....mmm

Share this post


Link to post
Share on other sites
qball    11
qball
Same here I am outside of George with Wilderness being my closest with code 6560 yet I am listed as being in George....mmm

According to the PO - Wilderness is George, that's why you will see George.

Share this post


Link to post
Share on other sites
qball    11
qball
Hi, you should also fix 7139 to reflect Strand and not Cape Town (35 mins away). Far too often we get customers asking if they can collect to save on postage since they are "also in Cape Town", but then every time we have to explain to them that bidorbuy's system detects our postal code incorrectly, and so the postage would actually be cheaper than the petrol :)

 

We will look into this one

Share this post


Link to post
Share on other sites
Liz02 Books    10
Liz02 Books

Thanks, would be a great help.

Share this post


Link to post
Share on other sites
Russalpcs    10
Russalpcs

Hi all

 

I have the same problem as Liz - I am listed as Cape Town, but I am based in Bellville, postal code 7530 and I also get constant requests from potential clients to collect in Cape Town!

 

Russel

Share this post


Link to post
Share on other sites
RISadler    10
RISadler
We will be adding a fix to this to reflect Hartenbos.

 

Done. Thanks!

Share this post


Link to post
Share on other sites
qball    11
qball
Hi all

 

I have the same problem as Liz - I am listed as Cape Town, but I am based in Bellville, postal code 7530 and I also get constant requests from potential clients to collect in Cape Town!

 

Russel

 

This is what the PO says:

 

[TABLE=width: 467]

[TR]

[TD]BELLVILLE[/TD]

[TD]CAPE TOWN[/TD]

[TD=align: right]7530[/TD]

[/TR]

[/TABLE]

 

We'll change it.

Share this post


Link to post
Share on other sites
Little Miss Muffet    20
Little Miss Muffet

Well my postal code falls under Goodwood

I do not live in Goodwood but in Edgemead and I do not want to be reflected as Goodwood because Edgemead is not Goodwood.

It is not Constantia or Bishops court but it is still Edgemead

 

download.jpg.1a316307c4165809f2edf5696f9f9687.jpg

Edited by geewhizz

Share this post


Link to post
Share on other sites
Russalpcs    10
Russalpcs
This is what the PO says:

 

[TABLE=width: 467]

[TR]

[TD]BELLVILLE[/TD]

[TD]CAPE TOWN[/TD]

[TD=align: right]7530[/TD]

[/TR]

[/TABLE]

 

We'll change it.

 

 

 

Woohoo!

 

Thanks BOB Admin!

 

Russel

Share this post


Link to post
Share on other sites
RISadler    10
RISadler

Hallo, qball. Thanks for the effort, but I notice that the location bar in the browser (i.e. the tag on the webpage) still states that the item itself is located in Mossel Bay.

Share this post


Link to post
Share on other sites
RISadler    10
RISadler

Ah, I see it is only so for relisted items; new items get the correct location.

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
Sign in to follow this  

×