Changing one's location

[Xarchitex 10]

Hi there,

 

I'm missing something very obvious, but just can't find it...

 

How can I change my Location? Currently it says I'm from Heidelberg, which is correct, but seeing that there's an Heidelberg in Gauteng and one in Western Cape, I want to make it clearer by adding "GP". Had a couple of customers so far that got confused and thought they could do a pickup in WC.....

 

Thanks!

D

[TaLamia 11]

I think one's listed location may be tied with the address you provide under your account details, if I'm not mistaken. I remember wanting to change it before as my address (postal) was not the same area as my physical area but realised I couldn't other than by changing the listed address.

[qball 12]

All our locations are postal code driven, I am not sure we would be able to change this, perhaps in the mean time include this in your Description and Shipping tabs

[TribalTrade 10]

All our locations are postal code driven

 

I would like to know how do a location then gets indicated as "Gauteng", if it is postal code driven?

Example:

 

http://www.bidorbuy.co.za/seller/1129759/Sovereign_Direct

[qball 12]

I would like to know how do a location then gets indicated as "Gauteng", if it is postal code driven?

Example:

 

http://www.bidorbuy.co.za/seller/1129759/Sovereign_Direct

 

That's how the Post Office records it, we take the codes as is from the SAPO. So for code 1610, it only shows as Gauteng.

 

Please see their Postal code booklet here - Edenvale is 1610 and is shown as Gauteng

 

http://www.postoffice.co.za/postcodes/postcodese.pdf

[TribalTrade 10]

Edenvale is 1610 and is shown as Gauteng

Interesting! Thanx QBall, I bet you also had to go and look it up...:oh:

I was always wondering about that one.

[TaLamia 11]

I did not know that either, thanks admin, and the person who asked that, I learned something new there

[RISadler 10]

That's how the Post Office records it, we take the codes as is from the SAPO.

 

In that case, qball, why is my location given as "Mossel Bay" when the SAPO codebook (http://www.postoffice.co.za/postcodes/postcodesh.pdf) states that 6520 is "Hartenbos", huh?

[qball 12]

In that case, qball, why is my location given as "Mossel Bay" when the SAPO codebook (http://www.postoffice.co.za/postcodes/postcodesh.pdf) states that 6520 is "Hartenbos", huh?

 

Because the PO is messing with you? ;-)

[qball 12]

It's possible the PO has changed it, we don't regularly check changes to theor PO codes as it usually remains fairly static, unless they add a new area.

[qball 12]

We will be adding a fix to this to reflect Hartenbos.

[Liz02 Books 10]

We will be adding a fix to this to reflect Hartenbos.

 

Hi, you should also fix 7139 to reflect Strand and not Cape Town (35 mins away). Far too often we get customers asking if they can collect to save on postage since they are "also in Cape Town", but then every time we have to explain to them that bidorbuy's system detects our postal code incorrectly, and so the postage would actually be cheaper than the petrol

[NooNooBug 10]

Same here I am outside of George with Wilderness being my closest with code 6560 yet I am listed as being in George....mmm

[qball 12]

Same here I am outside of George with Wilderness being my closest with code 6560 yet I am listed as being in George....mmm

According to the PO - Wilderness is George, that's why you will see George.

[qball 12]

Hi, you should also fix 7139 to reflect Strand and not Cape Town (35 mins away). Far too often we get customers asking if they can collect to save on postage since they are "also in Cape Town", but then every time we have to explain to them that bidorbuy's system detects our postal code incorrectly, and so the postage would actually be cheaper than the petrol

 

We will look into this one

[Liz02 Books 10]

Thanks, would be a great help.

[Russalpcs 10]

Hi all

 

I have the same problem as Liz - I am listed as Cape Town, but I am based in Bellville, postal code 7530 and I also get constant requests from potential clients to collect in Cape Town!

 

Russel

[RISadler 10]

We will be adding a fix to this to reflect Hartenbos.

 

Done. Thanks!

[qball 12]

Hi all

 

I have the same problem as Liz - I am listed as Cape Town, but I am based in Bellville, postal code 7530 and I also get constant requests from potential clients to collect in Cape Town!

 

Russel

 

This is what the PO says:

 

[TABLE=width: 467]

[TR]

[TD]BELLVILLE[/TD]

[TD]CAPE TOWN[/TD]

[TD=align: right]7530[/TD]

[/TR]

[/TABLE]

 

We'll change it.

[Little Miss Muffet 32]

Well my postal code falls under Goodwood

I do not live in Goodwood but in Edgemead and I do not want to be reflected as Goodwood because Edgemead is not Goodwood.

It is not Constantia or Bishops court but it is still Edgemead

 

Edited April 2, 2014 by geewhizz

[Russalpcs 10]

This is what the PO says:

 

[TABLE=width: 467]

[TR]

[TD]BELLVILLE[/TD]

[TD]CAPE TOWN[/TD]

[TD=align: right]7530[/TD]

[/TR]

[/TABLE]

 

We'll change it.

 

 

 

Woohoo!

 

Thanks BOB Admin!

 

Russel

[RISadler 10]

Hallo, qball. Thanks for the effort, but I notice that the location bar in the browser (i.e. the tag on the webpage) still states that the item itself is located in Mossel Bay.

[RISadler 10]

Ah, I see it is only so for relisted items; new items get the correct location.