Bullit Trade 10 Posted January 5, 2014 Sent in 4 messages to Bob support over last few days re an issue, got nothing back, WTF, any ideas guys? Share this post Link to post Share on other sites
Bullit Trade 10 Posted January 5, 2014 Arrgghhh Spelling. Existent, yeah I know. Share this post Link to post Share on other sites
NooNooBug 10 Posted January 6, 2014 With the past few days and the issues the BoB team have had to face I would have to say "Please be Patient" I am sure they will get to your query as soon as they can. Share this post Link to post Share on other sites
rezizter 10 Posted January 6, 2014 Could you im me your ticket numbers and we can have a look. I see you have 4 tickets open for the same thing, all related to your account. Please be advised that it was sorted out yesterday Share this post Link to post Share on other sites
qball 12 Posted January 6, 2014 You were removed from the Selling group in November of last year, due to an order that was in question. Khone from our team did respond to you on the 31st December, advising why you were removed. Please note - when sending in support tickets please only use one ticket, this makes it easier to manage the communication with you, especially if it relates to same topic or subject. Multiple tickets can cause delays as the tickets go into a queue system, and are then taken by the available support staff, so in order to avoid multiple staff dealing with multiple tickets, 1 ticket number should be used. Responses may take up to 2 working days due to the volume of email we receive, the 1st of January was a public holiday and excludes weekends and public holidays. You have selling status now. Share this post Link to post Share on other sites