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Xarchitex

Keeping contact with a buyer

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Xarchitex    10
Xarchitex

Hi,

 

Just a quick question. Due to BoB's T&C's I can't give my contact details to a potential buyer (I fully buy into this, I understand why.)

 

But the problem is, potential buyers ask questions and want to be kept informed (i.e. they want to buy 1 item but they're waiting for another to come into stock as to save on shipping). But after a few updates the system doesn't allow any more updates (1000 char).

 

Is there anyway I can get in contact with the buyer again???? Like sending a message etc? I'm losing a sale now... :(

 

Thanks!

Dawie

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NooNooBug    10
NooNooBug

If they definitely want an item you have listed then get them to place the order while they wait for something to come in. I have those from time to time and then I just put a note on the order that they are awaiting XYZ and will pay them together etc. That way you don't loose the sale. Otherwise contact BOB and give them the details and they may forward your details to the potential buyer.

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