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Unfair Ratings

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I have a buyer who has rated me negatively saying the item is not the same as advertised, which is a lie, we sent the correct item and they never said anything or contacted me. now its over 3 months later and they rate me, i cant refund someone after 3 months of wearing and using something, what recourse can i take on this as it is not fair after all this time.



Problem has been solved, contacted the buyer. this thread can be closed or removed. Thank you

Edited by Tagless

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