how do you report goods not received on bidorbuy?

[Ewald S 10]

I am sorry- I am looking all over the site, and do not see how I can report a case of goods not received. Please help, how do you do it here?

[Just Beachin 10]

Hi Ewald S,

Sorry about your bad luck. First check your tracking number with track and trace to see if you can see the package. No Luck? email the seller and ask what's happening. No luck? Report seller by calling bidorbuy or email situation to communitywatch@bidorbuy.co.za

good luck!