Miss Jewels 10 Posted April 16, 2013 I have been in contact with the MD of Fastway, Vanessa Little, regarding their discusting service. We have no communication from our area manager (phone continuously on voice mail), parcels being collected late, non delivery of packaging even though items were paid in advance and various other complaints. It would now seem that part of their problem is they do not have stock of the A4 sleeving and that it is stuck in customs. Unfortunately, due to their already bad communication and feedback, no-one knew about this. They have now emailed me stating they will be looking into the matter and also addressing the responsible people for non communication. (I have about 6 emails confirming no response from them) I have also just checked on the Hellopeter site and all I can say is ....I rest my case...(Search Results | Customer Service | Page 1 | Hellopeter.com) Share this post Link to post Share on other sites
Seeds for Africa 18 Posted April 16, 2013 I can sympathise with you. I opened this thread due to my experiences with them : http://forum.bidorbuy.co.za/shipping-post-office-courier-issues/18378-fastway-couriers-pathetic-service.html Share this post Link to post Share on other sites
RAG Auctioneers 10 Posted April 16, 2013 Their service is disgusting! We have had many terrible experiences...... Share this post Link to post Share on other sites
qball 12 Posted April 17, 2013 Please post here - http://forum.bidorbuy.co.za/shipping-post-office-courier-issues/18378-fastway-couriers-pathetic-service.html Thanks Share this post Link to post Share on other sites