JeanLucPicard 10 Posted April 15, 2013 Hi Theres a item that didn't sell. I want to contact the seller to buy it off him but theres no contact or ask a question in the closed auction or the user profile. He has no other auctions What do I do now? Share this post Link to post Share on other sites
Colin_P 10 Posted April 15, 2013 You can send an email to hello@bidorbuy.co.za and they will forward it to the seller for you. Share this post Link to post Share on other sites
JeanLucPicard 10 Posted April 15, 2013 Hi thanks for the reply. So I send what I want to say to that email plus a link to the closed auction, his/hers user name and a my email? Any thing else? Share this post Link to post Share on other sites
Colin_P 10 Posted April 15, 2013 Yes, that'll be enough info for them. Share this post Link to post Share on other sites
wayjen 10 Posted April 15, 2013 Does the seller have any other items still running and if so you can ask them through one of those listing about the closed listing. Share this post Link to post Share on other sites
JeanLucPicard 10 Posted April 15, 2013 Alright sent my email. The seller has no items so I can't contact him through a other auction. Share this post Link to post Share on other sites
wayjen 10 Posted April 15, 2013 Alright sent my email. The seller has no items so I can't contact him through a other auction. Then the email option is fine. Share this post Link to post Share on other sites
JeanLucPicard 10 Posted April 16, 2013 Will hello@bidorbuy.co.za email me when they forward it or will I need to wait in till the seller contacts me by email? Share this post Link to post Share on other sites
qball 10 Posted April 16, 2013 We will make contact with you, users cannot make direct contact with each other unless they have successfully concluded a sale on the system. Share this post Link to post Share on other sites
JeanLucPicard 10 Posted April 17, 2013 This is what I got from the email: "Dear ---------- Thank you for your email. You can only have the sellers details only if you have a transaction with them. The seller sweet888 has no listings so far on our website and therefore cannot be contacted so far. Have a perfect day further" ...What do I do now? I want the item. Share this post Link to post Share on other sites
qball 10 Posted April 17, 2013 The seller has not been active since middle of last year and does not respond, unfortunately our privacy policy does not allow us to divulge the seller's details to you. I am sorry we could not help you in this regard. Share this post Link to post Share on other sites
JeanLucPicard 10 Posted April 17, 2013 Yeah I got a email back saying that "Dear ----- I did contact the seller that is why i gave you that feedback .The seller changed his details and had a land line however when i call the land line its a company phone and i cannot find him.The seller sweet888 hasn'nt been on our site for some time since his account has been restricted." Most other websites wouldn't try that much. Thank you for that. Share this post Link to post Share on other sites
minty203 10 Posted September 1, 2013 You can send an email to hello@bidorbuy.co.za and they will forward it to the seller for you. Hi Collin, I have the same issue for which I've posted a new thread. Will you be able to assist as well? I will email you now. Share this post Link to post Share on other sites
