Jump to content
Sign in to follow this  
MacMuffin

Android App 1.4.4 - we really messed this one up

Recommended Posts

MacMuffin    0
MacMuffin

Hi all,

 

we created a real mess with our latest Android 1.4.4 release - we only now noticed that our app connects to our demo environment. This issue only affects 1.4.4 and does not affect earlier versions. Our engineers are busy fixing it and we will release an update in the next hour.

 

20 orders have been placed and 10 auctions have been won. Although the impact is not very big, such rookie mistake should not have happened in the first place and we will address the process issue internally.

 

Our customer care team will get hold of sellers and buyers affected by this in order to find a solution. Sellers would not have received order confirmations, since all transactions have taken place on our test-environment. No realtime transactions (such as credit-cards or PayPal) would have happened, since our test-servers use demo-accounts for test purposes.

 

If buyers opted to pay via bobPayEFT via Internet Banking, our customer-care and finance team will either revert the transaction or assist buyers to place the order on the live system and divert funds to the sellers.

 

Quite an embarrassing incident for all of us - we apologise for this incident and will do everything in our powers to resolve the issues as soon as possible.

 

Update: We have made a fix and everything should be fine - please download it from here (it will take a few hours to be on Google Play)

Edited by MacMuffin

Share this post


Link to post
Share on other sites
MacMuffin    0
MacMuffin

Google Play has published our fix now as well. Please upgrade to 1.4.5.1 while we eat humble pie in the office:

 

cupcake.jpg.b121120c42d3042c78205a13c5604431.jpg

Share this post


Link to post
Share on other sites
lilythepink    10
lilythepink

Your humble pie looks delicious! Perhaps you should have said you're eating dry bread and drinking water? :rolleyes::razz:

Share this post


Link to post
Share on other sites
MacMuffin    0
MacMuffin
Your humble pie looks delicious! Perhaps you should have said you're eating dry bread and drinking water? :rolleyes::razz:

 

It actually tasted just bitter-sweet this morning and was slightly on the dry side ;-)

Share this post


Link to post
Share on other sites
dstorm    10
dstorm

I am hardly computer literate, but it is a post like this that sets BoB apart from the other sites.

 

Appreciated.

 

Keep well and regards

 

Jacques

Share this post


Link to post
Share on other sites
lilythepink    10
lilythepink
It actually tasted just bitter-sweet this morning and was slightly on the dry side ;-)

 

That's because I didn't bake it! (And also because Ruthie didn't send you a genuine American Apple Pie!!) :sad2:

Share this post


Link to post
Share on other sites
Robdon    10
Robdon

Hi When will a Windows 8 app be available?

Share this post


Link to post
Share on other sites
MacMuffin    0
MacMuffin

Hi there,

 

we currently have no immediate plans to release a Windows 8 app. The mobile footprint for Windows 8 is too small to fund the development of a dedicated Windows 8 app (development and maintenance of mobile apps is really expensive).

 

We do have mobi-websites (m.bidorbuy.co.za) which will give a faster experience on the mobile devices. Alternatively you need to get yourself a BBRY 10, iOS device or Android device ;-)

Edited by MacMuffin

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
Sign in to follow this  

×