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wayjen

That Cash Deposit Fee Again.

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wayjen

We sold an item last night and the Buyer did what she had to do with regards the payment and as she was going to do a cash deposit, she added the R16.50 cash fee charges. When the Buyer went to the checkout features etc the computer added another R16.50 to the total thereby charging the Buyer R33.00 for a cash deposit and there is no way she can backtrack to cancel the extra R16.50.

 

Has BoB now added the R16.50 into the system now?

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lilythepink

I can't the answer about BoB, Wayne, but just tell your buyer to deposit the amount due (i.e. less the second charge of R16.50) and dispatch her goods to her on receipt of payment.

 

Perhaps it's the gremlins in the system?

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wayjen
I can't the answer about BoB, Wayne, but just tell your buyer to deposit the amount due (i.e. less the second charge of R16.50) and dispatch her goods to her on receipt of payment.

 

Perhaps it's the gremlins in the system?

 

I told her to contact BoB about her payment of the R16.50 and the one on the BoB site, will see what she pays and work it out accordingly.

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