Momo84 10 Posted September 20, 2012 Hi - My payment does not seem to reflect for the last 2 days, used Standard bank for the payment. This is the item Men's Watches - Konigswerk Licinius Red ##Authentic and New## was sold for R561.00 on 19 Sep at 22:02 by Master Yoda in Johannesburg (ID:76078925), please someone help, sent about 10 support emails through, no reply and the live chat does not work. Share this post Link to post Share on other sites
amcintyre 10 Posted September 21, 2012 Std is notoriously slow - especially near month end, middle of the month and at the beginning of the month! :twisted: Unless you used the incorrect reference code, it is most likely std's fault. Can't BOB place a note on the check out page warning buyers and sellers when they use Std that processing will be very slow? A sort of "tick here to warn the seller that the buyer made payment via Std"?? Share this post Link to post Share on other sites
qball 12 Posted September 21, 2012 The issue is most likely Standard Bank clearing times. Especially over this time of the month, unfortunately these delays are out of our control. Most payments do go through with no issues, but some will be delayed. @ momo84 - please do not send us mutliple emails regarding the same issue, all emails go into a ticketing and queuing system, by sending multiple emails regarding the same issue you delay the response times as tickets get assigned to various staff, this causes multiple staff to deal with the same issue and causes other ticket responses to be delayed to other customers who are also in the queue. Thanks! :smile1: Share this post Link to post Share on other sites
JANDS 22 Posted September 21, 2012 If something does not work, bang it continuously. Share this post Link to post Share on other sites
kebs 15 Posted September 21, 2012 I use Std bank, & everytime I make a payment, I get an email notification from BoB that my payment has been received within hours.. **touches wood**.. Perhaps I'm just lucky then! :smile: Share this post Link to post Share on other sites
lilythepink 11 Posted September 21, 2012 My payments via Standard go through quickly enough. It's the incoming ones from FNB that seem to take time occasionally. Share this post Link to post Share on other sites