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bertieprice

Unfair to Buyers

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bertieprice

I recently purchased a phone which was advertised as "NEAT AND EXCELLENT CONDITION". I paid within hours of winning the bid. The seller then gave me a positive rating based on my prompt payment. I received the phone 10 days later - it was filthy and the keypad was faulty. I rated the seller with a negative rating based on the poor condition of the phone.

The seller then changed my positive rating to negative which caused me to lose 2 points. This was extremely spiteful on their part. I now lose my 100% rating based on this spiteful seller's attitude.

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qball

Generally speaking we do not intervene in ratings, unless there is extenuating circumstances, if you feel the rating was received unfairly you can contact hello@bidorbuy.co.za, with an explanation of the events. We may at our discretion remove the rating should we find that there has been rating abuse.

 

Kind regards

Cuan

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