7 Days fixed before seller can rate Buyer negative for not paying?

[Ambassadors Invest 10]

Hi Everyone

 

I am mainly a seller on BOB but do purchase aswell.

 

I have been thinking....

 

Many seller including myself will add to the description please pay within 24 / 48 hours or maybe 3 days.

 

I use 24 hours please - which is a request not a demand

 

90% of my buyers pay after this stated time

 

Never have I ever sent nasty emails demanding payment within this time, as I also sometimes take up to 4 days to complete.

 

Since my latest experience with seller Bargain Coins - (thread under community watch)...

 

He demands payment within 48 hours or straight negative will be given... which in his case has led to some issues when looking at his ratings.

 

If BidorBuy allows for 7 days before SNC can be filed for non payment - surely this must be the standard and only standard

 

I thus think it is fair that bidorbuy should implement a feature where a buyer cannot be negative rated untill 7 days has passed after winning the auction.

 

Now as a seller I will also have to wait up to 7 days for payment - but I am willing to do so.

 

It just seems that some sellers have broken a old basic rule and created their own along the way.

 

Sometimes I will buy an item knowing that I would be able to pay for it in 3 or 4 days expecting a certain income to reach me by then. (its my responsibility to be 100% sure this will happen)

 

Perhaps our auction will fetch higher prices especially around month end - given the safe opportunity to pay within 7days without risking a negative rating or extra petty cases for bidorbuy to deal with.

 

What do you think?

[Seeds for Africa 10]

I believe that it is up to sellers to set their terms. We set our terms at 48hrs, and like Ambassadors Invest quite often dont get paid within this time frame. Whilst we believe its important to set terms we arent rigid and as long as a buyer communicates with us we will accomodate them. We would never threaten or neg rate a buyer.......... after all they are our customers and we would like them to keep coming back. To threaten a buyer with a negative if they have not paid within 48hrs is ridiculous and bob should implement something as Ambassadors Invest suggests which wont let sellers rate neg within 7 days.

[kyle2 10]

Personally, I let buyers pay within the alotted time of 7 days, I send them a reminder on the 6th, asking if they have any difficulty with the system and could I help, letting them know that I have to file a SNC after the 7 days are up, this has worked for me 99% of the time the other 1% are SNC's. I try as best I can not to upset or annoy any buyer, as they are very quick on the draw with Neg ratings.

[Bargain Coins 10]

yes, i list "payment within 48hrs" for the exact reason as above explained. you do not go to pick n pay, take a loaf of bread and tell them you will pay when you get paid by someone else. you bid if you have the finance to pay. How and when you get income have nothing to do with the new sale agreement you entered into. Most if not all listings describe these payment methods and the buyer or bidder have no say to change that. don't bid if you cannot pay. If you have time to place bids till early hours of the morning then surely time to do EFT also. to bid on items you do not have the money for is illegal.

[Not1CentMore 10]

(as they say here) "What is good for the goose is good for the gander". IF BoB should incorporate a 'rule' that a Seller may not rate a Buyer for 7-days, then a Buyer should be held to the same time frame; unable to rate a Seller for 7-days.

 

It 'frosts my root beer' when a Buyer, who can't be 'bothered' to read before bidding, slaps a negative for THEIR error within a couple of days, if not within minutes, of an auction closing. BoB is super-duper about addressing and resolving unwarranted negatives (and they do go poof when SNC is filed), but until resolution or SNC, it is 'hanging out on the line' for all to see.

 

My terms state 'payment due 3-days', but that is not 'carved in stone'. I send out a winning email notification when an auction closes and a reminder on day 3 or 4. I will gladly work 'with' my Buyers, but if there is no communication from Buyer within those 7-days, it is 'all over but the shout'; SNC is filed Terms Not Met (item is relisted; no longer available) and appropriate feedback is left for the Buyer.

 

Ruthie

[Miss Jewels 10]

I offer my buyers up to 5 days to pay on costume jewelery and 24 hours for diamond items. I have however allowed buyers to pay at the end of a month if they really want the item. 99.9% of these buyers have honoured their payment arrangements. I feel as a seller, I want to offer the very best service, and if a client really wants an item and I am prepared to accept their request, I believe that the buyer will return and support me in the future. I also offer bulk purchases with payment at the end of the month for returning clients.

I send out 4 reminder emails via the BoB messaging system and only rate negative on day 6 if there has been no response to any of the mails.

[Ambassadors Invest 10]

Does Pick n' Pay auction off bread?? mmm... may go place a bid on a garlic bread.

[Ambassadors Invest 10]

Brandon - Rather not get into a buying discussion - the community may go and look at your buying track record...

[Ambassadors Invest 10]

Hi Not1MoreCent

 

I must agree , it should be implemented both ways as buyer or seller only being able to rate negative/neutral after 7 days.

[Cali Craft and Gems 10]

The rating system most definitely needs to be reviewed as there seem to be too many flaws - or at least it is too easy to abuse - if you know what I mean...

 

I received three neutrals today - one for the buyer getting exactly what he won on the auction, and the other two because the buyer originally decided to pay via cash deposit, then did an EFT a week "late", then sees the automated notification that the amount paid is lower than the amount due, then is unhappy that she bought only one of each item - and she has not even received the parcel yet!

 

I've given up trying to get buyers to communicate BEFORE doing the rating - this is simply not possible! The single neutral rating was queried with the buyer and he simply uses the rating to communicate - does not reply to the email.

 

But for the system overall - perhaps the eBay rating method is not such a bad idea - this would stop revenge ratings (both ways) and the buyer (or seller) is "questioned" before leaving neutral or negative feedback ("Have you contacted the seller?", etc). Once confirmed, the rating is also set in stone - it cannot be changed - so by example with my one neutral rating received today - the buyer changed it from a positive that he had left TWO months ago.

[Bargain Coins 10]

Brandon - Rather not get into a buying discussion - the community may go and look at your buying track record...

i have nothing to hide all is welcome to look. nor do i waste my time with childish remarks like you are doing. i still await for your legal action. my track record is double yours and i pay within 24 hrs on lots i won. i don't have to wait if someone else have to pay me to use that funds like you do.

[Not1CentMore 10]

JMHO...

 

'Chewing the fat' about how the rating system can be 'improved' or 'modified' is a good thing. 'Bashing' others is not.

 

I haven't the foggiest what transpired between the two parties; but a 'peeing contest' isn't going to resolve anything. Not only is it unprofessional, it usually leaves more 'egg on one's face' than it does on one's plate. Each can state his / her case to BoB, PRIVATELY, via email and / or phone and BoB can then decide how the 'hoopla' should be resolved. If unhappy with BoB's suggestion / decision, then either party may take whatever action he / she deems necessary outside of BoB, but to make 'unflattering' remarks and / or 'goad' one another might just make anyone reading this 'take pause' and not want to buy anything.... from either party.

 

Ruthie

[Seeds for Africa 10]

Does Pick n' Pay auction off bread?? mmm... may go place a bid on a garlic bread.

 

Excellent! Please when you bid on the loaf of garlic bread - place a bid for me on a packet of hotdog rolls! :grin:

Edited July 7, 2012 by Seeds for Africa

[moodTime 10]

I feel buyers should be given a maximum of 7 days to pay which is in line with the SNC feature. The 7 days is more than enough time to make payment or go into the bank. If after 7 days no payment is received then I file an SNC and cancel the sale without any further notice.

[Ambassadors Invest 10]

Hi SFA

 

Just returned from Pick n Pay - Won 2 garlic breads! When I wanted to pay they said :

 

no collections allowed

 

Postage Insured : R50 for 1st item and R50 for per additional items

 

Insurance charged at 5%

 

I then refused to pay, The Manager gave me a negative rating and had me escorted out!

 

Off the Woolies for a "buy now"

[admin 0]

Hi All,

 

Please follow the forum rules. Argue the post and not the poster, failure to adhere to the rules will lead to infractions issued.

 

Thread closed. Thank you.