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danielfynes

refunding using bobpay

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danielfynes

Hi is it possible to refund a buyer using bobpay? Thanks Daniel

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lilythepink

Welcome to the forum, Daniel. As it's the week-end, I think the admin staff are off duty!

 

Unfortunately, you cannot refund a buyer using BoBpay. You will need to do the refund from your banking account.

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moodTime

Would be a useful feature, like a reverse charge

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lilythepink

Yes, it would be a handy feature but it's apparently against the Financial Services Act. BoB is not a bank. (I think that's the reason which was given to us a while ago when a similar query appeared on the forum!)

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