Is there an issue with checkout?

[Seeds for Africa 18]

I wonder if bob could look into this. I have had several buyers this week place duplicate orders. I have only had this once or twice previously which makes me wonder if there is an issue with checkout?

 

Have any other sellers experienced this?

[Vinyl Lady Decals 11]

Hi Grant, yes I've experienced it twice this week, never this often before. Mac, is there a problem maybe?

[MacMuffin 1]

can you guys provide us with order numbers of the duplication and we can investigate. if the orders where placed on 13/14 then we can safely assume that it was due to the Internet Solutions issue we had and users retried to place the order a few times....

[mrmouse 10]

how about , this message i get regularly ,,this day is not a valid date,, when following saved searches links .

[MacMuffin 1]

how about , this message i get regularly ,,this day is not a valid date,, when following saved searches links .

 

can you give an example link?

[Seeds for Africa 18]

can you guys provide us with order numbers of the duplication and we can investigate. if the orders where placed on 13/14 then we can safely assume that it was due to the Internet Solutions issue we had and users retried to place the order a few times....

 

4744753

4744746 - Identical to the above order

 

4727372

4727567 - Identical to the above order

4727595 - Identical to the above order

 

None of these are on the affected sates as far as I can see.

Edited April 22, 2012 by Seeds for Africa

[MacMuffin 1]

Looking at those orders, the buyer has checked out twice (note the different order-ids and the times between FIRSTBIDTIME):

 

 

(sorry for the small image - not sure what happened here)