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BOB Criteria for BLACKLISTING a buyer?

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Does anyone know what BOB's criteria is? I have the following 'buyer' (I use that term 'loosly' here...) and it not blacklisted, even though the seller ratings are miserable:

 

Registered Jan 30 2012 (New Buyer)

Purchases to date: 15

Positive Ratings: 4

Negative Ratings: 4

Neutral Ratings: 2

Overall: 50% positive rating

 

Comment: How some buyer can rate this 'buyer' NEUTRAL after not paying for the purchase I never know!

[h=3]If someone could tell me the rules, much appreciated!

[/h]

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As I've figured out the system, the following guidelines are followed:

 

Criteria #1 - Non-payment of BoB fees.

Criteria #2 - Being the cause of too many BoB fee refunds due to SNC's filed (this goes for both buyers and sellers).

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Well he's now blacklisted, MsPlod! Thanks for getting this identified.

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