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BeadsandBaubles

SAPO - A joke!

By BeadsandBaubles, in Shipping, Post Office and Courier Issues

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BeadsandBaubles    10

BeadsandBaubles
Posted

Grrr. Negative rating received for this parcel:

 

[TABLE=class: table, width: 100%, align: center]

[TR]

[TD]TRACKING

LINE [/TD]

[TD]TYPE[/TD]

[TD]DATE[/TD]

[TD]TIME[/TD]

[TD]BRANCH[/TD]

[TD]COMMENTS[/TD]

[/TR]

[TR]

[TD]1[/TD]

[TD]Delivered[/TD]

[TD]2012/01/24[/TD]

[TD]13:30[/TD]

[TD]BRIXTON[/TD]

[TD]The postal item has been delivered[/TD]

[/TR]

[TR]

[TD]2[/TD]

[TD]At Office[/TD]

[TD]2012/01/18[/TD]

[TD]10:47[/TD]

[TD]BRIXTON[/TD]

[TD]First Notification to recipient[/TD]

[/TR]

[TR]

[TD]3[/TD]

[TD]In transit[/TD]

[TD]2012/01/18[/TD]

[TD]01:08[/TD]

[TD]WITSPOS (HUB)[/TD]

[TD] [/TD]

[/TR]

[TR]

[TD]4[/TD]

[TD]At Office[/TD]

[TD]2012/01/17[/TD]

[TD]13:44[/TD]

[TD]BRAAMFONTEIN[/TD]

[TD]The postal item has Returned Back to Sender[/TD]

[/TR]

[TR]

[TD]5[/TD]

[TD]Other[/TD]

[TD]2012/01/17[/TD]

[TD]11:34[/TD]

[TD]BRAAMFONTEIN[/TD]

[TD] [/TD]

[/TR]

[TR]

[TD]6[/TD]

[TD]In transit[/TD]

[TD]2012/01/16[/TD]

[TD]21:51[/TD]

[TD]WITSPOS (HUB)[/TD]

[TD] [/TD]

[/TR]

[TR]

[TD]7[/TD]

[TD]Other[/TD]

[TD]2012/01/14[/TD]

[TD]09:49[/TD]

[TD]CROWN MINES[/TD]

[TD]In TransitSORT BRIXTON[/TD]

[/TR]

[TR]

[TD]8[/TD]

[TD]In transit[/TD]

[TD]2012/01/13[/TD]

[TD]22:14[/TD]

[TD]WITSPOS (HUB)[/TD]

[TD] [/TD]

[/TR]

[TR]

[TD]9[/TD]

[TD]Other[/TD]

[TD]2012/01/13[/TD]

[TD]09:04[/TD]

[TD]CROWN MINES[/TD]

[TD]In TransitSORT FOR BRIXTON[/TD]

[/TR]

[TR]

[TD]10[/TD]

[TD]At Office[/TD]

[TD]2012/01/13[/TD]

[TD]09:03[/TD]

[TD]CROWN MINES[/TD]

[TD]First Notification to recipient[/TD]

[/TR]

[TR]

[TD]11[/TD]

[TD]In transit[/TD]

[TD]2012/01/12[/TD]

[TD]21:38[/TD]

[TD]WITSPOS (HUB)[/TD]

[TD] [/TD]

[/TR]

[TR]

[TD]12[/TD]

[TD]In transit[/TD]

[TD]2012/01/11[/TD]

[TD]14:15[/TD]

[TD]KIMBERLEY (HUB)[/TD]

[TD] [/TD]

[/TR]

[TR]

[TD]13[/TD]

[TD]Item accepted by branch[/TD]

[TD]2012/01/10[/TD]

[TD]13:21[/TD]

[TD]KURUMAN[/TD]

[TD] [/TD]

[/TR]

[/TABLE]

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lilythepink    10

lilythepink
Posted

Perhaps it had to be "examined" at each of the depots? Good grief.

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Cali Craft and Gems    10

Cali Craft and Gems
Posted

I put a complaint on HelloPeter for practically the same thing - just in our case the parcel went back and forward between Witspos and the Randpark Ridge branch, and then was sent back to me in under 2 weeks from date of dispatch! Still waiting for SAPO's reply or explanation!

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ATOMICSQUIRREL    10

ATOMICSQUIRREL
Posted

Is it just me or is the parcel tracking site not working? Keeps kicking out errors....:evil:

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Jongleur    10

Jongleur
Posted
Is it just me or is the parcel tracking site not working? Keeps kicking out errors....:evil:

 

In the field of human endeavour SAPO does not excel.

 

Try this one from a private individual. It always works:

 

South African Post Office - Parcel Tracking

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TS Ron    10

TS Ron
Posted

Cali you can try and get an explanation from the SAPO they do not have I have enqured numerous times only to be informed they do not know why it has happened.

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Cali Craft and Gems    10

Cali Craft and Gems
Posted

Surprisingly I did actually get a response from the post office... they say that I have my facts wrong and that the First Notification was sent to the recipient on 14 January and when it was not claimed, it was returned to me. They however cannot explain why the tracking number system shows the information as shown below (see point 7 showing the FIRST notification being issued - note the time and the time of point number 6 when the parcel was sent back to me):

[TABLE]

[TR]

[TD][TABLE=class: style1, width: 0]

[TR]

[TD=colspan: 2]PARCEL TRACKING RESULTS

[/TD]

[/TR]

[TR]

[/TR]

[TR]

[TD=align: left]Item Number: PE731471406ZA was last scanned on: 2012/02/10 at 11:16

[/TD]

[/TR]

[TR]

[TD=align: left]Location last scanned: OUDTSHOORN

[/TD]

[/TR]

[TR]

[TD=align: left]Currently has status of: Delivered

[/TD]

[/TR]

[/TABLE]

 

[/TD]

[/TR]

[TR]

[TD][TABLE=class: table, width: 100%, align: center]

[TR]

[TD]TRACKING

LINE

[/TD]

[TD]TYPE

[/TD]

[TD]DATE

[/TD]

[TD]TIME

[/TD]

[TD]BRANCH

[/TD]

[TD]COMMENTS

[/TD]

[/TR]

[TR]

[TD]1

[/TD]

[TD]Delivered

[/TD]

[TD]2012/02/10

[/TD]

[TD]11:16

[/TD]

[TD]OUDTSHOORN

[/TD]

[TD]The postal item has been delivered

[/TD]

[/TR]

[TR]

[TD]2

[/TD]

[TD]At Office

[/TD]

[TD]2012/02/08

[/TD]

[TD]09:53

[/TD]

[TD]OUDTSHOORN

[/TD]

[TD]First Notification to recipient

[/TD]

[/TR]

[TR]

[TD]3

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/07

[/TD]

[TD]12:17

[/TD]

[TD]GEORGE (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD]4

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/06

[/TD]

[TD]16:04

[/TD]

[TD]CAPEMAIL (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD]5

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/03

[/TD]

[TD]20:40

[/TD]

[TD]WITSPOS (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD]6

[/TD]

[TD]Other

[/TD]

[TD]2012/02/03

[/TD]

[TD]08:25

[/TD]

[TD]RANDPARK RIDGE

[/TD]

[TD]RTS TO OUTSHOORN

[/TD]

[/TR]

[TR]

[TD]7

[/TD]

[TD]At Office

[/TD]

[TD]2012/02/03

[/TD]

[TD]08:23

[/TD]

[TD]RANDPARK RIDGE

[/TD]

[TD]First Notification to recipient

[/TD]

[/TR]

[TR]

[TD]8

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/02

[/TD]

[TD]22:12

[/TD]

[TD]WITSPOS (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD]9

[/TD]

[TD]At Office

[/TD]

[TD]2012/02/02

[/TD]

[TD]11:36

[/TD]

[TD]RANDPARK RIDGE

[/TD]

[TD]The postal item has Returned Back to Sender

[/TD]

[/TR]

[TR]

[TD]10

[/TD]

[TD]In transit

[/TD]

[TD]2012/01/13

[/TD]

[TD]20:10

[/TD]

[TD]WITSPOS (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD]11

[/TD]

[TD]In transit

[/TD]

[TD]2012/01/11

[/TD]

[TD]14:52

[/TD]

[TD]GEORGE (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD]12

[/TD]

[TD]Item accepted by branch

[/TD]

[TD]2012/01/11

[/TD]

[TD]12:03

[/TD]

[TD]OUDTSHOORN

[/TD]

[TD][/TD]

[/TR]

[/TABLE]

 

[/TD]

[/TR]

[TR]

[TD]

[/TD]

[/TR]

[TR]

[TD][/TD]

[/TR]

[/TABLE]

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wayjen    10

wayjen
Posted

We just had the same issue now.

 

Parcel left CapeHub 3/1/2012 and arrived DurHub 8/2/2012 (a month later?)

Sat 2 days at the post office with no notification send to Buyer and was returned to CapeHub on the 10/2/2012 and to the post office on the 13/2/2012.

 

They want us to pay R20 to retrieve the parcel????

 

The PO will send it back to the Buyer at their own cost finish en klaar.

58f5a72e40385_Fullscreencapture20120215062512PM.jpg.faabc6cc1e4bb04c23b4c8ee3ed8b7e9.jpg

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TS Ron    10

TS Ron
Posted

Wayjen I do hope keep your point they once did it to me I forced the post office at their expense to resend the parcel.

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wayjen    10

wayjen
Posted

They better do it or there will be trouble.

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lilythepink    10

lilythepink
Posted

Wayne, remember what happened to Selebi after he said "finish and klaar"??? Careful the same doesn't happen to the parcel. ROFL

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wayjen    10

wayjen
Posted

Yes but he was a Top Flop.

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lilythepink    10

lilythepink
Posted

Well, the parcel may well end up a flat pancake what with the elephants who work in the PO! And then you'll have the PO trying to convince you that their pancake has three sides!

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wayjen    10

wayjen
Posted

Well the parcel discussed above was collected by us at the post office and we paid R19:30 for it. The counter staff we convinced the receiver never collected the parcel hence the return. The funniest thing is that the parcel was returned 1 day after arriving at Durmail and THE ONLY notification sent out was to us.

 

Does anyone have a contact number(s) for the Hub in Durban, please?

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kebs    10

kebs
Posted

I see Witspos is at it's best again! I also had a parcel turn around there to come back to me.. Then my post office picked up the error & sent it off again.. Here's hoping it reaches the buyer!! :weird:

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alloway65    10

alloway65
Posted

SAPO.....Sometimes/Always Pi**ed Off!!!!!

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circe    10

circe
Posted (edited)

i also got a parsel that clocked some kilos.

this parcel is suppose to go to carltonville.

i discovererd this website www.Parceltrack.co.za

it works a bit better than sapo's website for tracking.

 

here is the track nr:PE727250828ZA

for some reason i cannot add the track history to this page.

Edited by circe
added

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wayjen    10

wayjen
Posted
i also got a parsel that clocked some kilos.

this parcel is suppose to go to carltonville.

i discovererd this website www.Parceltrack.co.za

it works a bit better than sapo's website for tracking.

 

here is the track nr:PE727250828ZA

 

for some reason i cannot add the track history to this page.

 

Parcel Track & Trace, Tracking Number for Post Office & Couriers

much better and that parcel has been around the block I see.

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MiemsJewels    10

MiemsJewels
Posted
i also got a parsel that clocked some kilos.

this parcel is suppose to go to carltonville.

i discovererd this website www.Parceltrack.co.za

it works a bit better than sapo's website for tracking.

 

here is the track nr:PE727250828ZA

for some reason i cannot add the track history to this page.

 

 

Wonder why?[TABLE]

[TR]

[TD]

[TABLE=class: style1, width: 0]

[TR]

[TD=colspan: 2]PARCEL TRACKING RESULTS

[/TD]

[/TR]

[TR]

[/TR]

[TR]

[TD=align: left]Item Number: PE727250828ZA was last scanned on: 2012/02/25 at 12:56

[/TD]

[/TR]

[TR]

[TD=align: left]Location last scanned: KRUGERSDORP (HUB)

[/TD]

[/TR]

[TR]

[TD=align: left]Currently has status of: In transit

[/TD]

[/TR]

[/TABLE]

[/TD]

[/TR]

[TR]

[TD]

[TABLE=class: table, width: 100%]

[TR]

[TD]TRACKING

LINE

[/TD]

[TD]TYPE

[/TD]

[TD]DATE

[/TD]

[TD]TIME

[/TD]

[TD]BRANCH

[/TD]

[TD]COMMENTS

[/TD]

[/TR]

[TR]

[TD=align: center]1

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/25

[/TD]

[TD]12:56

[/TD]

[TD]KRUGERSDORP (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD=align: center]2

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/24

[/TD]

[TD]20:48

[/TD]

[TD]WITSPOS (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD=align: center]3

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/24

[/TD]

[TD]01:43

[/TD]

[TD]DURMAIL (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD=align: center]4

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/23

[/TD]

[TD]15:50

[/TD]

[TD]LADYSMITH (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD=align: center]5

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/22

[/TD]

[TD]22:18

[/TD]

[TD]WITSPOS (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD=align: center]6

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/21

[/TD]

[TD]23:15

[/TD]

[TD]TSHWANE (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD=align: center]7

[/TD]

[TD]In transit

[/TD]

[TD]2012/02/20

[/TD]

[TD]23:08

[/TD]

[TD]GERIn TransitTON (HUB)

[/TD]

[TD][/TD]

[/TR]

[TR]

[TD=align: center]8

[/TD]

[TD]Item accepted by branch

[/TD]

[TD]2012/02/17

[/TD]

[TD]14:53

[/TD]

[TD]EAST RAND

[/TD]

[/TR]

[/TABLE]

[/TD]

[/TR]

[/TABLE]

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RAG Auctioneers    10

RAG Auctioneers
Posted

Parcel taking the scenic route :-)

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