Delay in payment?

[Pugly 10]

Is there perhaps a delay somewhere along the line with payment confirmation, perhaps a problem with the banks or BoB?

The reason I ask is because I have noticed that all my purchases from yesterday afternoon have not been confirmed.

All are BoB EFT.

[MacMuffin 0]

Is there perhaps a delay somewhere along the line with payment confirmation, perhaps a problem with the banks or BoB?

The reason I ask is because I have noticed that all my purchases from yesterday afternoon have not been confirmed.

All are BoB EFT.

 

If the payments are via Standard Bank, then yes. SBSA has a horrible banking system which can not cope over high-volume periods (such as XMAS or paydays). Where a SBSA to SBSA transaction will be instant, it will take 2 days for funds to clear. Had the same issue a few days back and it took almost 3 days for funds to clear.

[Pugly 10]

Thanks MacMuffin,

 

I use ABSA, and the payments of yesterday morning went quick, nothing of the afternoons though.

Still nothing.

[Pugly 10]

Still nothing,

Anybody else with this problem?

[Delicious 10]

Same here. I've normally received my notifications of pmt received by now. Also to the absa bank deets.

[TS Ron 10]

The banks are extremely slow this time of the year I do not think that their electronic system can handle the amount of transactions and eft during this period.

[Pugly 10]

Still nothing.

Hope the sellers, from whom I purchased, are not under the impression I don't want to pay. [3 days now]

[rank32 10]

Hi Pugly

you can always just email thru your proof of payment , that way they know you have paid even thou there may be a delay with the EFT .

[TS Ron 10]

Pugly I know I have not had sms'es from the bank since Christmas Eve but rank 32 gives you great advice!

[Pugly 10]

Thanks rank32,

 

E-mailed all the sellers proof of payment.

[TS Ron 10]

Pugly I am sure the sellers shall appreciate your business with you being so considerate!

[Pugly 10]

Still nothing,

maybe tomorrow?

[Delicious 10]

Still nothing and i paid on xmas eve. Sheesh, never normally such a long delay. Baaaaad banks..

[alloway65 10]

Some sellers are very impatient......I am being pestered by one to whom I paid through Bob Pay on Dec. 25, AM!!!!

[Seeds for Africa 10]

Can bob comment on this please? Which banks are effected and is anything being done to resolve the issue?

[admin 0]

Can bob comment on this please? Which banks are effected and is anything being done to resolve the issue?

 

Hi Grant,

 

Unfortunately both "bob's" are on leave, maybe an email to bobPay Queries can shed some light on this.

 

Select a department - Powered by Kayako Fusion Help Desk Software

[Seeds for Africa 10]

Hi Grant,

 

Unfortunately both "bob's" are on leave, maybe an email to bobPay Queries can shed some light on this.

 

Select a department - Powered by Kayako Fusion Help Desk Software

 

Thanks Andries!

[Pugly 10]

Still nothing,

somewhere there is a big boo-boo.

[ATA STAMP CENTRE 10]

All payments made from 23 dec to 27 dec can only be processed on 28 dec due to holidays-allowing a day or two from 28 dec for interbank transfers all should be up to date by tomorrow-this should apply to the bobpay as well i would think.

That is the info i received from my bank.

neil

[Pugly 10]

Ok, seems we are back to normal.

Payments are now starting to show.

[admin 0]

A big thank you to Prabashnee and Solanche for manually capturing the Absa bobPay - Eft payments :awesome:

[Pugly 10]

Yes, a big big Thank You.

Thats hard work, much appreciated.

[Sol_anche 10]

Hey Guys

 

We do apologise for the delay from ABSA we had to manually upload all the payments from the 23rd till the 28th but all of them was done yesterday, if your payments didn't go through and you didn't receive the conformation please email me on billing@bidorbuy.co.za with the proof of payment, I sincerely apologise for the inconvenience that this matter has caused you.

 

Kind Regards

Solanche :wink:

[Vinyl Lady Decals 10]

Thanks so much for all your effort Solanche.:love:

As usual you are a star.

Have an wonderful New Year and may 2012 bring you lots of blessings.

[Sol_anche 10]

Thank you so much, the same for you and your family hope 2012 is a Rocker