Bidorbuy Trade Feed Down

[daisyjewel 10]

I know lots of people are on leave at the moment so I thought maybe if I post on the forum someone from bidorbuy could assist me? I have a direct product feed from my website to bidorbuy. Unfortunately the feed seems to be broken and none of my products are on bidorbuy at the moment. Please could someone assist me?:sad2:

[admin 0]

Hi daisyjewel,

 

It will be attended to as soon as possible.

[MacMuffin 0]

I know lots of people are on leave at the moment so I thought maybe if I post on the forum someone from bidorbuy could assist me? I have a direct product feed from my website to bidorbuy. Unfortunately the feed seems to be broken and none of my products are on bidorbuy at the moment. Please could someone assist me?:sad2:

 

Hi there - last night when we tried to access the feed it returned a database error in the feed-file. I just re-ran it now, and it looks like your product category mapping has changed. One of our category managers will need to have a look at this.

 

In my opinion your category information in the feed looks wrong though:

H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Blue Stones : 7
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Crazy Charm Sale : 59
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Gents : 17
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  June Arrivals : 159
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Kids : 10
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Large Sizes (Q to T) : 13
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Medium Sizes (N to Q) : 16
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Pink Stones : 3
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R1 - R30 : 62
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R100 - R250 : 5
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R101 - R200 : 10
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R201 - R500 : 18
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R250 - R500 : 10
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R31 - R60 : 15
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R500 (and more) : 3
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R501 - R1000 : 1
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  R61 -- R100 : 4
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Sale Items : 89
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Small Sizes (J to N) : 15
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Special Collection : 5
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  Studio 21 : 11
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  White Stones : 12
H/M 17/12/11 11:59:01 main Trade parsing error : No match or translation for  X Large Sizes (T to Z) : 13

[daisyjewel 10]

Thanks Guys ... it was all fixed so fast ... really appreciate as I did make some sales this weekend....

@ MacMuffin I think those are un-mapped categories ... some of for the Christmas Catalgue on the website and I think some are repeats ...eg I have a category for "all rings" which shows up on bidorbuy. The sub-categories for the different colours and sizes are not necessary for my bidorbuy listings. Natalie Reffo usually helps me out with the feed but I see she is on leave at the moment. Just glad my stock is back on bidorbuy. Your help is appreciated :angel: