Thespian 10 Posted November 21, 2011 I won an auction for an HTC Snap from Onlinebargains earlier this year. I received the phone and the 'red' call end and 'green' call send buttons did not work. I phoned the seller telling them that I would like a replacement phone to which they agreed. Time went buy, eventually they told me they did not have another HTC Snap, I requested my money back as I did not want any of the other phones they offered me. They said they would as long as I changed my feedback from neutral to positive - *cheek* I did. I still have not received the money. I have called - there is always a story and when I last left negative feedback calling them thieves....I received no response from the seller. I use Bob in good faith, I have sold items and bought items and never have I had a transaction like this. Ebay offers money back guarantees even when the seller will not co-operate because they use Paypal - I think that Bob should look at something similar. When I asked Bob if they could help me I was summarily told to go to the small claims court - thanks alot Bob Share this post Link to post Share on other sites
TS Ron 10 Posted November 21, 2011 Welcome to the forum I please contact the bidorbuy team. I am sorry to peruse your story did you take through the channels with the bidorbuy team they are most proffessional. Share this post Link to post Share on other sites
ATOMICSQUIRREL 10 Posted November 21, 2011 Straight, they will put a foot up....:ninja: Share this post Link to post Share on other sites
