Seeds and All 35 Posted November 16, 2011 We received an order yesterday but cannot figure out what the buyers name and surname is. Please assist as the system is showing the following for name and surname. Cezé Raphaëlle:unsure: Order 4298758 Thanks in advance. Share this post Link to post Share on other sites
lilythepink 11 Posted November 16, 2011 Is BoB now challenging all sellers to use another new system (similar to morse code) for sales? :cry: Share this post Link to post Share on other sites
wayjen 10 Posted November 16, 2011 One of the 3 Musketeers? I get Cez Raphelle. Share this post Link to post Share on other sites
MsPlod 11 Posted November 16, 2011 My bet is that it is something like Cezãr Raphãlle - and the coding just cannot handle it! Share this post Link to post Share on other sites
Seeds and All 35 Posted November 16, 2011 My bet is that it is something like Cezãr Raphãlle - and the coding just cannot handle it! Thanks. I think you're correct. Wish the IT guys in charge of the coding will sort this out once and for all. This happens sporadically in our listings, headings and sometimes sales records. Very annoying:notrust: Share this post Link to post Share on other sites
Seeds and All 35 Posted March 14, 2012 We're still having issues with addresses. This sometimes adds 2 days to the handling time as we have to wait for the buyer to confirm his address via email. Example from part of an address Old Style Sales Summary shows Ren’ai Rd., Da’an Dist New Style Sales Summary shows Ren™ai Rd., Da an Dist The confirmed address is Ren ai Rd., Da an Dist. As you can see, there are no strange characters in the confirmed address yet bidorbuy adds them. Please, please fix this issue, it's been a long time and even still happens in our listings as well. Share this post Link to post Share on other sites
Seeds and All 35 Posted March 14, 2012 Update... After posting the above, the system went and changed the first two examples even more, adding TM. Share this post Link to post Share on other sites