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[Seeds and All 13]

We received an order yesterday but cannot figure out what the buyers name and surname is. Please assist as the system is showing the following for name and surname.

 

Cezé Raphaëlle:unsure:

 

Order 4298758

 

Thanks in advance.

[lilythepink 11]

Is BoB now challenging all sellers to use another new system (similar to morse code) for sales? :cry:

[wayjen 10]

One of the 3 Musketeers?

 

I get Cez Raphelle.

[MsPlod 10]

My bet is that it is something like

 

Cezãr Raphãlle - and the coding just cannot handle it!

[Seeds and All 13]

My bet is that it is something like

 

Cezãr Raphãlle - and the coding just cannot handle it!

 

Thanks. I think you're correct. Wish the IT guys in charge of the coding will sort this out once and for all. This happens sporadically in our listings, headings and sometimes sales records. Very annoying:notrust:

[Seeds and All 13]

We're still having issues with addresses. This sometimes adds 2 days to the handling time as we have to wait for the buyer to confirm his address via email.

 

Example from part of an address

 

Old Style Sales Summary shows

Ren’ai Rd., Da’an Dist

 

New Style Sales Summary shows

Ren™ai Rd., Da an Dist

 

The confirmed address is

Ren ai Rd., Da an Dist.

 

As you can see, there are no strange characters in the confirmed address yet bidorbuy adds them. Please, please fix this issue, it's been a long time and even still happens in our listings as well.

[Seeds and All 13]

Update... After posting the above, the system went and changed the first two examples even more, adding TM.