Asha Craft 34 Posted November 1, 2011 Hi, when the new database was rolled out a while ago we were promised that it was on BoB's list of things "to do" that we would be able to create a drop down list of templates to choose from and perhaps only adding a tracking number to the chosen template and then send that to the buyer. That would really save us a lot of time, because now we have to either copy and paste or type out the entire standard "your item has been posted" message. Thanks, Amanda Share this post Link to post Share on other sites