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Seeds for Africa

Ratings below accepted threshold

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Seeds for Africa    10
Seeds for Africa

Hi

 

Maybe a silly question, but as I understand it users with ratings below 70% should be blacklisted. I had a buyer with 30% ratings buy from me. Judging by when she received her last rating its been at this percentage for 10 days. Surely the system should automatically disable a user when their ratings fall below 70%. Is there a reason that this doesnt happen?

 

Thanks

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lilythepink    10
lilythepink

I second this. In fact, when I check out my bidders and if they are under 80% (it happens very seldom, thank goodness) I delete their bid and explain the reason as given by other sellers in that bidder's ratings.

Edited by lilythepink

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mellowred    10
mellowred

Hi Gamu I was also under the impression that under a percentage created an automatic "disabled". Could it be that it only works on sales ratings?

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lilythepink    10
lilythepink

No, mellowred, it definitely applies to buyers, too. It just needs to be reported to communitywatch@bidorbuy.co.za. Occasionally one of these slips under the net and we need to help the BoB staff! lol

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qball    11
qball

We do not automatically disable - ratings are often manipulated by sellers and buyers alike. So we look at the whole picture before doing this, if there is a problem you can contact the customer support or security team to take further immediate action. We check ratings on a regular basis via reports but ratings go up and down all the time, depending on the users involved.

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Seeds for Africa    10
Seeds for Africa

Thanks Cuan. Understood!

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