Ratings below accepted threshold

[Seeds for Africa 18]

Hi

 

Maybe a silly question, but as I understand it users with ratings below 70% should be blacklisted. I had a buyer with 30% ratings buy from me. Judging by when she received her last rating its been at this percentage for 10 days. Surely the system should automatically disable a user when their ratings fall below 70%. Is there a reason that this doesnt happen?

 

Thanks

[lilythepink 11]

I second this. In fact, when I check out my bidders and if they are under 80% (it happens very seldom, thank goodness) I delete their bid and explain the reason as given by other sellers in that bidder's ratings.

Edited September 26, 2011 by lilythepink

[mellowred 10]

Hi Gamu I was also under the impression that under a percentage created an automatic "disabled". Could it be that it only works on sales ratings?

[lilythepink 11]

No, mellowred, it definitely applies to buyers, too. It just needs to be reported to communitywatch@bidorbuy.co.za. Occasionally one of these slips under the net and we need to help the BoB staff! lol

[qball 12]

We do not automatically disable - ratings are often manipulated by sellers and buyers alike. So we look at the whole picture before doing this, if there is a problem you can contact the customer support or security team to take further immediate action. We check ratings on a regular basis via reports but ratings go up and down all the time, depending on the users involved.

[Seeds for Africa 18]

Thanks Cuan. Understood!