qball 12 Posted September 14, 2011 Hi All We are happy to announce that we have introduced a new Customer Support Helpdesk solution - Kayako Fusion. Kayako Fusion is the world's leading multi-channel helpdesk solution that enables organizations to deliver a better customer experience and work more effectively as a team, whatever their size. Whether over email, support tickets, self-help, live chat or voice, the customers' support history is tracked in one place and can be accessed from anywhere. You will be able to log, view, manage and monitor your tickets (status, progress etc.). There is a FAQ section for those Frequently Asked Questions. You can search our Help Articles (Self Help). Or Browse through the Help Categories (Self Help). Contact us via Live Chat (integrated into the new support system, thus making it easier to monitor and track tickets and chats from a particular user) Surveys and ratings on articles - valuable feedback to our team. Relevant Help articles are automatically suggested to you as you type out a query when you log a support ticket. Let us know if you have any problems! Share this post Link to post Share on other sites
whiterebbit 10 Posted April 24, 2012 Thanks,where is it asb?I need it right away. ;o)) Share this post Link to post Share on other sites
qball 12 Posted April 24, 2012 bidorbuy.co.za - Powered by Kayako Fusion Help Desk Software :smile1: Share this post Link to post Share on other sites
Freva 10 Posted August 6, 2012 I am trying to locate the cook book Die Suid Afrikaanse Kruie en Spesery Kookboek for my husband, if any one know where I can get one, please let me know Thanks Share this post Link to post Share on other sites
inuna 10 Posted October 31, 2016 The helpdesk isn't that helpful, I've tried numerous times. Share this post Link to post Share on other sites